Director of Human Resources - Internal Operations

Skillcloud HCM Solutions offers a comprehensive benefits package and a culture centered on growth, collaboration, and high performance. This hybrid, Quincy, MA based role provides the opportunity to shape our internal HR function across all departments while supporting work life balance and ongoing development.

Benefits

• Comprehensive medical, dental, and vision coverage with Employer-sponsored life insurance
• 401(k) retirement savings plan with Company match
• Flexible paid time off with a responsible-use approach that supports work-life balance
• Ongoing professional development and growth opportunities
• Full time hours with a hybrid work schedule in our Boston based office
• Exempt salary between $145k-$165k

Responsibilities

• Define and execute the internal people strategy aligned with Skillcloud’s growth objectives; build scalable HR infrastructure and lead the internal HR function across all departments, partnering with the CHRO and department leaders
• Own internal HR policies, standard operating procedures, and the employee handbook; ensure consistent processes and compliance with federal, state, and multi-state employment laws and best practices
• Oversee configuration, data integrity, and optimization of internal HRIS/HCM systems; leverage automation, analytics, and reporting to inform people decisions and drive efficiency
• Coordinate internal recruiting across departments; partner with hiring managers on workforce needs, processes, candidate experience, and employer brand to attract top talent
• Design and operate consistent onboarding and offboarding experiences that set new hires up for success and manage transitions professionally and compliantly
• Develop career-pathing, performance management, learning and development, and internal mobility programs to grow talent and improve retention
• Lead organizational design, workforce planning, change management, and leadership development to support growth and evolving structure
• Champion company culture, employee engagement, recognition, and internal communications; use data and feedback to strengthen retention and the employee experience
• Serve as a trusted advisor to the CHRO and executive team on complex people matters, delivering strategic recommendations aligned with business goals

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree is a plus
• Senior HR certification such as SHRM-SCP or SPHR preferred
• Willingness to obtain an HR certification within the first 12 months if not already held (e.g., SHRM-CP/SHRM-SCP or PHR/SPHR)
• 8+ years of progressive HR experience, including 4-5 years in an HR leadership role
• Track record building and scaling HR functions in high-growth organizations
• Strong expertise in HRIS/HCM platforms, people analytics, and HR systems optimization
• Broad command of HR operations including policy/SOP development, talent acquisition, onboarding/offboarding, performance, career development, and organizational development
• Working knowledge of multi-state employment law and compliance
• Exceptional leadership, communication, and influencing skills with the ability to partner with senior leaders and drive organizational change
• Strategic mindset with a hands-on, builder orientation; comfortable in a fast-paced, evolving environment
• High standard for data quality, documentation, and confidentiality with awareness of HIPAA/PHI
• Proven ability to manage multiple priorities and deadlines across competing demands

Technologies

HRIS/HCM platforms

About Skillcloud HCM Solutions

Skillcloud HCM Solutions is a technology enabled HR managed services partner that helps organizations strengthen HR operations, improve compliance, and create better employee experiences. We support multiple clients nationwide through a team based consulting model that combines seasoned HR professionals, scalable processes, and smart use of technology to deliver responsive, high quality service. We are a growth stage company with momentum and a strong sense of purpose.

About the Role

Skillcloud HCM Solutions seeks a strategic and hands-on Director of Human Resources to lead the internal people function across every department. This leader will build and scale the HR infrastructure of a fast growing organization, establishing policies and standard operating procedures, optimizing our HRIS, coordinating internal recruiting, and designing onboarding, offboarding, career development, and organizational development programs.

Why join Skillcloud

• At Skillcloud you will help shape a growing, technology forward HR services business. The role offers meaningful leadership scope and the ability to influence how internal services are built and delivered.
• Reporting to the Chief Human Resources Officer, the Director will help shape internal people strategy, strengthen culture, and ensure that Skillcloud’s own HR practices reflect the same excellence we deliver to our clients.