HR Service Center Benefits Specialist - Human Resources Specialist 2

Support employees across the Minnesota State system by helping plan, deliver, and improve HR Insurance and Retirement business processes and benefits coding. This telework eligible, full-time role with the State of Minnesota - MN St Colleges & Universities offers a structured environment, clear expectations, and benefits built to support physical, emotional, social, and financial well-being. The position also includes training and professional development, tuition reimbursement, and access to employee support resources.

What you’ll do

• Lead the planning and delivery of HR Insurance and Retirement business processes and coding for employees across all institutions in the Minnesota State system.
• Audit HR service center work performed by HR processors related to HR benefits to ensure quality and accuracy.
• Oversee the development and delivery of training and resources tied to HR benefits business process activities.
• Ensure the HR service center’s compliance with benefits-related human resource rules, regulations, laws, and collective bargaining agreement language, and serve as a resource for management team labor relations information as defined in M.S. 13.37.
• Develop assessment tools to identify knowledge gaps and determine training needs that support continuous improvement of benefit processes.
• Maintain consistency in benefits-related communications and align messaging with best practices.
• Build and retain successful partnerships between service center teams and client institutions.

What you bring

• Bachelor’s degree in human resources or a related field, plus 1 year of para-professional experience performing HR work in an HRIS, benefits transactions, benefits customer service, or similar discipline; or 2 years of professional human resources experience; or an equivalent combination of education and work experience.
• Experience working with benefit plans including health insurance plans, the Affordable Care Act, and defined contribution plans.
• Strong written communication skills to create clear and concise policies and procedures, reports, and correspondence for diverse customer groups.
• Ability to analyze problems and recommend solutions using precedents such as collective bargaining agreements and applicable personnel laws and rules.
• Capability to work independently while managing high-volume benefits tasks and projects with accuracy and strong prioritization.
• Proficiency with Microsoft Office, including Word and Excel.

Benefits and support

• Paid vacation and sick leave, plus 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care including IVF; diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan providing income when you retire (after working at least three years)
• Employer-paid life insurance, and short-term and long-term disability insurance
• Tax-free expense accounts for health, dental, and dependent care
• Resources promoting physical, emotional, social, and financial well-being, plus an Employee Assistance Program (EAP)
• Training, classes, professional development, and tuition reimbursement
• Federal Public Service Loan Forgiveness Program (some positions may qualify)

Job details

• Location: Brooklyn Park, MN (remote) with telework eligible
• Schedule: Full-time, regular; Day shift, Monday through Friday
• Travel: No travel required
• Salary: $28.75 - $42.16 per hour (or $60,030 - $88,030 annually)
• Classified status: Classified; Bargaining unit/union: 217 - Confidential/Unrep
• FLSA status: Nonexempt
• Appointment type: Unlimited, full-time
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
• Job ID: 97674; Date posted: 10/13/2026; Closing date: 10/27/2026

How to apply

Apply online via Minnesota State Careers: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/HR-Service-Center-Benefits-Specialist-Human-Resources-Specialist-2_JR0000005922-1

If you have questions, contact Dominique King at [email protected].

Note: Hennepin Technical College is currently unable to sponsor work visas or green card applications. Applicants must be legally authorized to work in the US at the start of employment.