Human Resource Generalist

LM Restaurants offers relocation assistance, clear pathways for growth across a multi-concept restaurant company, strong benefits, competitive pay, and a supportive, people-first culture aimed at enhancing the employee experience. This full-time, on-site Human Resources Generalist role is based in Raleigh, NC, with a five-day-per-week in-office schedule. The position carries a salary range of USD 60,000 to 70,000 per year and requires bilingual English/Spanish communication, 2–4 years of HR experience, and a bachelor’s degree.

Responsibilities

• Process weekly payroll for assigned locations with a high level of accuracy.
• Audit timekeeping records and resolve discrepancies with managers.
• Maintain employee records in the HRIS with accuracy and confidentiality.
• Manage employee verifications, ensuring timely and compliant responses.
• Administer garnishments, including processing orders, updating payroll, and maintaining documentation.
• Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations.
• Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers.
• Coordinate temporary staffing placements for the Home Office when needed.
• Conduct Home Office new hire orientations, ensuring paperwork, compliance requirements, and introductions are completed smoothly.
• Support restaurant hiring managers with applicant flow and recruitment coordination.
• Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation.
• Ensure all onboarding steps are completed in compliance with policy and legal requirements.
• Serve as the first point of contact for workplace injury reports and workers’ compensation claims.
• Coordinate documentation, incident investigations, and follow-up with insurance partners.
• Manage unemployment claims, respond to inquiries, and participate in hearings as needed.
• Assist HR Business Partners in addressing employee relations concerns by gathering information, coordinating documentation, and supporting investigations.
• Provide timely, professional customer service to employees and managers.
• Help ensure consistent application of policies and a positive employee experience.
• Conduct regular HR audits (I-9, personnel files, payroll records, compliance training).
• Identify process gaps and recommend improvements to strengthen efficiency and compliance.
• Support annual HR calendar initiatives, including reporting, training, and policy updates.
• Conduct exit interviews and track turnover trends to provide insights to HR leadership.
• Maintain birthday and anniversary programs, ensuring timely recognition of employees.
• Support company-wide recognition programs and appreciation initiatives.
• Track participation and program effectiveness, making recommendations to enhance engagement.
• Partner with HR leadership to strengthen overall employee engagement and workplace experience.

Requirements

• 2–4 years of experience in HR, payroll, or HR operations (hospitality experience is a plus).
• Bilingual fluency in English and Spanish required to support onboarding, payroll, employee relations, benefits, policy communication, and HR documentation.
• Strong attention to detail with a passion for accuracy.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Excellent communication and customer-service skills when working with employees and managers.
• Experience with payroll systems, HRIS platforms, or applicant tracking systems.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Comfortable working on-site in the office five days per week.
• Bachelor's degree; HRCI/SHRM certifications preferred.

Benefits

• Relocation assistance available
• Opportunities for growth within a multi-concept restaurant company
• Strong benefits, competitive pay, and the chance to make a real impact on our people experience

Why you will love working with us

• A supportive, people-first HR team
• Opportunities for growth within a multi-concept restaurant company
• Strong benefits, competitive pay, and the chance to make a real impact on our people experience