Human Resources and Office Manager

Better Talent is growing its team in Jackson, WY, and this role blends strategic human resources support with hands-on office operations and facilities oversight. As the central point of contact, you will help employees and managers navigate HR policies, benefits, payroll, performance, and day-to-day workplace needs while keeping operations running smoothly.

What you’ll do

• Own day-to-day human resources administration and employee relations as a primary resource for HR policy and process questions, benefits and payroll-related inquiries, performance matters, and general employment concerns.
• Develop, implement, communicate, and maintain HR policies, procedures, best practices, and the employee handbook, ensuring alignment with federal, state, and local employment laws and evolving organizational needs.
• Stay current on employment law, HR trends, and regulatory changes, coordinating employment notices and required documentation, along with workers’ compensation, unemployment claims, leave programs, and other compliance requirements.
• Maintain and optimize the Human Resource Information System (HRIS), ensuring accurate, complete, and confidential employee records throughout the employee lifecycle.
• Support managers with performance-related needs, including coaching, documentation, corrective action, and other employee relations requirements.
• Prepare HR reports and analytics, identifying opportunities to strengthen HR processes and inform organizational decision-making.
• Coordinate recruitment activities in partnership with hiring managers, including job postings, recruiting platforms, candidate communication, interview scheduling, background checks, offer letters, and pre-employment requirements.
• Maintain a consistent and compliant hiring process, and coordinate employment changes such as transfers, promotions, status updates, and related actions.
• Administer onboarding and new-hire orientation, ensuring employees receive the appropriate systems access, equipment, benefits information, policies, and resources.
• Manage employee separations and offboarding, including benefits transitions, final payroll coordination, property and system access changes, required documentation, and exit interviews.
• Coordinate the performance review process and help managers set expectations, provide feedback, address performance concerns, and maintain documentation.
• Support employee recognition, engagement, and culture initiatives, and coordinate employee events and company-wide activities in partnership with leadership.
• Serve as an approachable resource for employees, identify opportunities to improve the employee experience, and recommend improvements to leadership.
• Manage full-cycle payroll by reviewing new hires, terminations, compensation changes, bonuses, commissions, PTO, deductions, and other adjustments for accuracy and timely processing.
• Coordinate with payroll providers and Finance to maintain payroll controls and documentation, resolve payroll issues, and support reporting.
• Administer employee benefits, retirement plans, and insurance offerings, serving as the primary liaison with benefits providers, insurance carriers, retirement plan providers, and other vendors.
• Support benefits enrollment, eligibility, and employee questions, including new-hire enrollments and status-change updates.
• Manage annual open enrollment and support benefits reviews, renewals, reconciliations, employee communications, and evaluations of benefit offerings.
• Maintain accurate payroll and benefits records, partnering with Finance on headcount and benefits/payroll-related reporting.
• Lead day-to-day office operations, including workspace standards, supplies, storage, equipment, housekeeping, and general maintenance to keep the environment efficient, organized, and welcoming.
• Coordinate facility inspections, maintenance, repairs, safety requirements, and vendor services, including building systems, cleaning, kitchen equipment, and fire suppression.
• Maintain relationships with office and facility-related vendors and ensure service needs are addressed promptly.
• Coordinate office access, keys, badges, workplace safety needs, exterior property appearance, and other facility-related requirements.
• Coordinate seasonal décor, office events, employee functions, hospitality initiatives, and other facility projects as needed.
• Serve as a liaison with technology service providers, coordinating employee computers, phones, equipment, system access, routine technical support, and the company cellular phone program.
• Coordinate company equipment and system access during onboarding, transitions, and offboarding.
• Prepare and maintain accurate HR, payroll, benefits, headcount, turnover, PTO, employee, and organizational records and reports.
• Partner with Finance on shared administrative responsibilities, including payroll and benefits expenses, annual planning, budgeting, benefits analysis, compensation reviews, and related work.
• Provide administrative support to remote Finance team members and other departments, assisting with cross-functional projects and initiatives.
• Continuously identify opportunities to improve HR, payroll, benefits, office, and administrative processes while maintaining appropriate confidentiality and security of employee and company information.

Requirements

• 3+ years of demonstrated experience in human resources administration, payroll, benefits administration, employee relations, and office management.
• Proficiency with HRIS, payroll software, Microsoft Word, Excel, Outlook, and other business applications.
• Strong organizational, administrative, and project management skills, including the ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills with the ability to build positive relationships with employees and managers at all levels.
• Strong interpersonal skills, judgment, and problem-solving ability.
• High professionalism, discretion, confidentiality, and attention to detail, especially when handling sensitive employee and payroll/compensation/benefits information.

Technologies

• Human Resource Information System (HRIS)
• Payroll software
• Microsoft Word, Excel, Outlook
• ADP Workforce Now

Compensation and location

• Location: Jackson, WY (On-site)
• Annual salary: $75,000 - $100,000

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health, Dental and Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Relocation assistance, if applicable ( $5,000 - $10,000 eligible pending location )

Preferred qualifications

• Bachelor’s degree preferred.
• Professional Human Resources certification (PHR, SHRM-CP, or equivalent) preferred, but not required.
• ADP Workforce Now experience is a plus.