Human Resources Business Partner

In this on-site role at Chick-fil-A Supply’s Litchfield Park, AZ Distribution Center, you will function as a trusted human resources partner and talent lead. Working closely with operations, you will support staffing, engagement, compliance, and core HR administration to help build effective teams and support a workplace culture grounded in care, safety, and excellence.

Key Responsibilities

• Partner with the Regional Talent Leader to execute recruitment initiatives for Distribution Center operations, including tracking forecasted staffing needs and coordinating interview logistics such as timing, location, interviewers, and communications to ensure a smooth candidate experience.
• Oversee HR records management for facility staff within the HR system, compiling and analyzing data for key performance indicators and providing insights to the Regional Talent Leader.
• Support employee engagement across all departments of the Distribution Center by processing employee inquiries and delivering employee relations support in a timely manner that reflects company culture.
• Develop and execute engagement and culture initiatives aligned with Chick-fil-A Supply values of care, safety, and excellence.
• Advise and support team leaders on employment law and government regulations, performance management, team morale, and related policies including FMLA, ADA, and workers’ compensation.
• Oversee payroll administration for the Distribution Center and handle issue resolution for staff and leaders.
• Maintain awareness of market-driven compensation trends in the industry.
• Partner with Legal and the Regional Talent Leader to help ensure compliance with applicable federal and state requirements.
• Coordinate and facilitate training sessions and seminars, enabling training when needed.
• Perform other duties as assigned based on operational needs.

Required Qualifications

• High School Diploma.
• Minimum 3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environment.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships and influence stakeholders across multiple operations.
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
• Ability to occasionally travel, including overnight trips (travel requirement listed at 30%).
• Experience conducting investigations, including accidents and harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Some understanding of labor legislation.
• Ability to lead through change management.
• Proficiency in English reading, writing, and speaking to follow verbal instructions safely, complete documentation and paperwork, and accurately read and interpret company communications.

Preferred Qualifications

• Bachelor’s Degree.
• Spanish speaking strongly preferred.
• 5+ years of HR generalist experience, including 3+ years in a distribution or manufacturing environment.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of HRIS systems.
• Working knowledge of payroll administration.
• Working knowledge of innovations in supply chain.
• Working knowledge of safe work practices (OSHA, etc.) for functions performed in a distribution facility.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Demonstrated business acumen using HR KPIs and data to drive continuous improvement.
• Excellent business communication and presentation skills.
• Food service distribution experience.

Location and Work Setting

Litchfield Park, AZ (onsite) at the Chick-fil-A Supply Distribution Center.

Travel and Relocation

• Travel: 30%
• Relocation assistance provided: No