Hands-on, multi-site HR leadership is needed to own and operate people operations for all Bilan homes from Madison, WI, with hybrid options, flexible hours, and PTO, and eligibility for a bonus.
Responsibilities
- Oversee the complete employee lifecycle across all homes: posting roles, screening, interviewing, hiring, onboarding, and offboarding.
- Update and maintain the company wide Employee Handbook to reflect the realities of 24/7 residential care work.
- Ensure personnel files across sites comply with Wisconsin DHS 88 requirements, including caregiver background checks, training registries, and health screenings.
- Recruit and screen caregiving and support staff for every location and coordinate new-hire training.
- Coordinate mandatory continuing education and compliance training for staff organization-wide.
- Serve as the main point of contact for employee questions and concerns across all homes, resolving conflicts with fairness and empathy.
- Manage payroll and employee benefits administration for the entire company.
- Support company culture through recognition programs and engagement activities across locations.
- Ensure adherence to state and federal labor and employment laws company-wide.
- Collaborate with home managers and leadership to standardize HR practices across sites.
- Prepare HR reports and documentation for leadership as needed.
Requirements
- 3+ years of HR experience, ideally as the sole HR lead or within a multi-site/small business setup.
- Working knowledge of state and federal labor and employment law.
- Familiarity with healthcare, caregiving, or residential-care compliance is a strong plus.
- Excellent written and verbal communication skills.
- Strong organizational skills with meticulous attention to detail, capable of managing HR across multiple locations.
- Comfortable with ambiguity and energized by building and standardizing processes during growth.
- Ability to build trust and rapport with staff and managers across all homes.
Benefits
About the role
Bilan is a residential care company built on trust, authenticity, and dedication to the people we serve. The hands-on HR Generalist will serve as the sole HR lead for the organization, building and running people operations for every home—from hiring and onboarding to compliance and culture—and supporting scalable growth. As the only dedicated HR role, you will have full ownership of the function and will work closely with leadership and home managers to sustain safe, sustainable expansion.
Why join Bilan
- Ownership: sole HR lead for the entire company, shaping the function across all homes from day one.
- Rewarded for results: eligible for an annual performance bonus on top of base salary.
- Impact: your work directly supports caregivers who serve residents across locations.
- Flexibility: hybrid or on-site schedule options available.
Equal Opportunity Employer
Bilan provides equal employment opportunity to all employees and applicants, and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected class.
Pay
Pay: USD 42,000 - 60,000 per year
Work Location
Work location: Hybrid remote in Madison, WI 53713
