Human Resources Generalist

Onsite HR Generalist role with Toot'n Totum Food Stores, LLC in Amarillo, TX, supporting the full employee lifecycle in a busy retail environment; relocation to Amarillo is required.

Responsibilities

• Serve as the primary HR contact for the assigned client group, offering consultation on key processes, policies, and programs.
• Respond to common questions from applicants and team members about policies, hiring steps, and general HR inquiries; escalate complex issues to the HR team.
• Administer routine HR programs including compensation, disciplinary actions, investigations, performance management, productivity and morale initiatives, recognition, engagement, and retention efforts.
• Process lifecycle changes in HR software and maintain accurate records for all team member profile updates.
• Oversee the drug screening process and document results for the assigned client group.
• Handle unemployment claims and state unemployment chargebacks with proper documentation for all claims.
• Onboard new hires and administer the E-Verify process for the group.
• Occasionally visit field locations to support turnover discussions, stay interviews, employee engagement initiatives, and investigations.
• Address employment-related inquiries from applicants, employees, and supervisors; escalate sensitive matters to the HR Manager when needed.
• Assist with disciplinary meetings, investigations, and terminations in collaboration with managers and the HR Manager.
• Audit HRIS data for accuracy and timeliness, including terminations, promotions, transfers, rate changes, and job codes.
• Stay current on HR trends, regulatory changes, and new technologies in HR, talent management, and employment law.
• Ensure compliance with federal, state, and local employment laws; support policy reviews to maintain compliance.
• Partner with other HR Generalists, the HR Manager, and the VP of HR to develop and implement diverse recruiting and staffing strategies.
• Collaborate with field leaders to define required skills, recruit and hire for open roles, and assist with job description and hiring criteria.
• Support pre-screening processes and participate in interviews as needed with hiring managers.
• Assist during offers by coordinating salary ranges and start dates alongside the hiring manager and HR staff.
• Represent the organization at job fairs and recruiting events.
• Promote organizational change, continuous improvement, and effective communication.
• Build and maintain relationships with management, new hires, team members, and HR colleagues to position HR as an integral business partner.
• Model leadership through authentic interactions, initiative, accountability, and courageous conversations when required.
• Adopt a service mindset focused on candidate and employee experiences, delivering repeatable, high-quality experiences.
• May assume additional duties outside of the assigned client group as needed.

Requirements

• Minimum 1 year of HR experience.
• High School Diploma or equivalent.
• Ability to work in a fast paced, multitasking, and growing environment.
• Capable of making appropriate decisions and working effectively and independently.
• Excellent organizational and time management skills with keen attention to detail.
• Strong written and verbal communication abilities.
• Integrity, professionalism, and confidentiality in all HR matters.
• Familiarity with federal, state, and local employment laws.
• Proficient in Microsoft Office Suite and related software.
• Ability to learn quickly and proficiently with HRIS, Applicant Tracking System, Paradox AI, and other HR software.
• Skill in balancing demand and capacity when setting priorities for the organization.
• Mindset focused on continuous improvement; capable of leading change within the assigned client group.
• Creative problem solving, sound judgment, and personal accountability for responsibilities.
• Core competencies: customer service, interpersonal skills, attention to detail, sense of urgency, critical thinking, problem-solving, time management, conflict management, change leadership, collaboration, and communication.

Technologies

• Microsoft Office Suite
• HRIS
• Applicant Tracking System
• Paradox AI

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supervisory Responsibilities

• None

Work Location

• Amarillo, TX onsite

Job Type

• Full-time

Physical Requirements

• Stand, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, balance, twist/reach, carry, grasp with hands, squat, drive and use keyboard.
• Lifting up to 20 lbs.
• Hearing: able to hear alarms, equipment, verbal instructions, office devices, and phones.
• Cognitive: complex reading, writing, math, and communication skills; ability to work under stress and make independent decisions.
• Vision: general and close vision, distance vision, color and peripheral vision.
• Noise: normal office levels.
• Repetitive motion: frequent use of hands and feet.
• Environment: typical office setting with potential field site visits to retail locations and related conditions.