Human Resources Generalist

Human Resources Generalist supports day-to-day HR operations at The Inn at Perry Cabin, acting as a resource for both employees and management.

Responsibilities

• Coordinate and support recruiting activities for The Inn at Perry Cabin.
• Partner with department managers to identify staffing needs and develop recruiting strategies.
• Post and manage job openings through recruiting platforms, the company website, social media, and other sourcing methods.
• Screen applicants, schedule interviews, and maintain communication with candidates during the hiring process.
• Facilitate onboarding and orientation to support a positive new hire experience.
• Develop and maintain candidate pipelines for current and future staffing needs.
• Monitor recruiting metrics and recommend process improvements to strengthen hiring effectiveness.
• Support employee relations by addressing employee questions, concerns, and workplace matters professionally and confidentially.
• Promote employee engagement, recognition, and retention initiatives.
• Assist with planning and coordinating employee events, training programs, and HR communications.
• Maintain accurate employee records while protecting the confidentiality of sensitive information.
• Support benefits administration, leave management, and other HR programs as assigned.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain and update HR bulletin boards, labor law postings, employee notices, communication boards, and recruiting displays so information stays current, accurate, and compliant.
• Prepare HR reports, maintain employee records and HR systems, and support workforce planning initiatives.
• Build positive working relationships with employees and managers across the organization.
• Provide guidance and support on HR policies, procedures, and best practices.
• Promote and uphold the culture, values, and service standards of The Inn at Perry Cabin.
• Perform duties in a timely, safe, and efficient manner following established property policies, procedures, and service standards.
• Meet departmental productivity, organization, and quality standards.
• Complete additional duties and responsibilities as assigned by management.
• Comply with management’s right to assign, reassign, or modify duties, responsibilities, or work schedules at any time.

Requirements

• High School Diploma or GED required.
• Minimum of two (2) years of Human Resources, recruiting, training, or related experience required.
• Flexible with work schedules, including evenings, weekends, and holidays, as business needs require.
• Comply with all applicable federal, state, and local laws, regulations, and company policies.
• Knowledgeable in, able to implement, communicate, and adhere to HR and company policies and procedures.
• Excellent customer service and interpersonal skills with the ability to build relationships at all levels.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills; able to prioritize multiple tasks and meet deadlines.
• Sound judgment, problem-solving, and decision-making abilities.
• Strong analytical skills, problem-solving ability, and attention to detail.
• Ability to maintain professionalism, confidentiality, and discretion with sensitive employee matters.
• Proficient in Microsoft Office Suite, HRIS systems, and other business-related software applications.
• Ability to work independently and collaboratively in a fast-paced environment.
• Working knowledge of federal, state, and local employment laws and regulations.
• Ability to adapt to changing business needs and remain flexible in a dynamic environment.
• Maintain confidentiality and privacy of employee, guest, and member information.

Technologies

• Microsoft Office Suite
• HRIS systems

Benefits

• Medical insurance with employer contribution
• Vision insurance
• Dental insurance
• Life insurance
• Pet insurance options
• Accident insurance options
• 401(k) program with employer match and immediate full vesting
• Paid time off
• Exclusive discounts across the portfolio of hotels (including part-time team members)

Experience, Education & Training

• High School Diploma or GED required.
• Bachelor’s degree in human resources, Hospitality Management, Business Administration, or related field preferred.
• Minimum of two (2) years of Human Resources, recruiting, training, or related experience required.
• Hospitality experience preferred; luxury hotel experience strongly preferred.
• Progressive Human Resources and/or hotel operations experience preferred.
• HR certification (SHRM-CP, SHRM-SCP, PHR, or equivalent) is a plus.
• Bilingual proficiency is a plus.

Location & Employment Details

• Location: Saint Michaels, MD (onsite)
• Salary: USD 22 - 22 per hourly
• Experience: Minimum 2 years

Knowledge & Skills

• Excellent customer service and interpersonal skills; ability to build relationships at all levels.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills; ability to prioritize and meet deadlines.
• Sound judgment, problem-solving, and decision-making abilities.
• Strong analytical/problem-solving ability with attention to detail.
• Ability to maintain professionalism, confidentiality, and discretion with sensitive employee matters.
• Proficiency in Microsoft Office Suite, HRIS systems, and other business-related software applications.
• Ability to work independently and collaboratively in a fast-paced environment.
• Working knowledge of federal, state, and local employment laws and regulations.
• Ability to adapt to changing business needs and maintain flexibility in a dynamic environment.