Human Resources Manager

Elderwood in Lockport, NY is seeking an experienced Human Resources Manager to lead on-site HR operations at the facility. This role oversees HR administration, recruiting, onboarding and offboarding, performance management, payroll, and benefits administration, supported by an on-site Recruiting Coordinator. The position offers a salary range of $62,353 to $73,000 annually and requires a hands-on leader who can navigate complex HR needs in a healthcare-focused environment.

Responsibilities

• Manage end-to-end recruitment: sourcing, interviewing, and onboarding candidates through the Applicant Tracking System to ensure timely hires.
• Maintain accurate, timely submission of the weekly open positions report.
• Promote the facility through recruitment events at the site and through partnerships with schools and organizations, including open interviews and job fairs.
• Oversee internal posting processes for facility postings and for employees involved in facility-to-facility transfers.
• Drive participation in the Employee Referral Program and track referrals and bonus payouts.
• Orient new hires and complete required paperwork, review benefit eligibility, describe plans, and confirm enrollment completion.
• Schedule General Orientation and deliver the HR training component.
• Obtain regulatory documentation for licensed and certified hires at time of hire and annually thereafter; arrange training if certifications or CPR/Life Safety requirements are missing.
• Coordinate new hire physicals and collect necessary medical documentation for TST.
• Document all personnel actions including location, pay rate, status changes, disciplinary actions, and receipts.
• Maintain staff records in compliance with regulatory requirements and the HR Policy & Procedure Manual.
• Initiate probationary and annual performance evaluation processes.
• Administer 30 Day New Hire Surveys and Exit Interviews in line with policy.
• Handle wage verification forms for social service agencies, insurance, and mortgage companies, among others.
• Order name badges, business cards, and computer access as needed.
• Process terminations promptly and maintain staff rosters across multiple databases.
• Coordinate uniform benefit allowance, fittings, and the acquisition of uniforms under the allowance program.
• Distribute benefits information to eligible employees, monitor enrollments, and follow up to verify completion.
• Ensure accurate and timely data entry in ADP HRIS and ongoing maintenance of employee records.
• Review timecards in the time & attendance system for accuracy and approvals; run ADP reports as needed.
• Assist employees with benefit and payroll inquiries and explain policy details.
• Upon termination, distribute documentation related to benefits (Health Insurance, 401K, Life, Dental).
• Coordinate employee activities as directed by executive staff and manage leaves of absence, ensuring compliance with FMLA and return-to-work expectations.
• Respond promptly to unemployment claims and report termination data to payroll within one pay period; represent the company in UI and workers’ compensation hearings when necessary.
• Participate in the facility Safety Committee and manage information for unemployment, workers’ compensation, and disability claims; maintain OSHA 300 log.
• Triage employee concerns, escalating to the Administrator or EAS HR as needed; ensure consistent policy application and maintain a disciplinary log.
• Drive recognition and retention programs such as Employee of the Month, birthdays, and anniversaries.
• Lead Performance Management initiatives and support management in employee development and culture-building activities.
• Plan and execute company events and meetings (remote and in-person) to foster learning, teamwork, and culture diffusion.
• Serve as a resource on policies and procedures, oversee HR initiatives, and maintain LMS, ATS, and HRIS for a smooth HR experience.
• Demonstrate punctuality, professional attire, and compliance with facility dress code and device policies; support Pediatric Specialty Care’s Mission, Vision, and Values.
• Perform other duties as assigned by supervision or Administrator.

Requirements

• Bachelor’s or Master’s degree in Human Resources, Business, or related field. A PHR certification is preferred.
• Minimum of five years of experience in a Human Resources management role.
• Strong knowledge of state and federal labor laws, FMLA, OHSA, and COBRA.
• Proven recruitment and employee onboarding experience; payroll and benefits experience is strongly preferred.
• Proficient in Microsoft Office; highly organized, detail-oriented, and quality-focused.
• Excellent written and verbal communication skills; able to prioritize in a fast-paced environment and work autonomously.

Technologies

• ADP HRIS
• Applicant Tracking System (ATS)
• Learning Management System (LMS)

Benefits

• Health Insurance
• 401K
• Life Insurance
• Dental Insurance

Core Competencies

• Problem Solving
• Customer Service
• Decision Making
• Excellent Communication

Skills / Competencies

• Problem Solving
• Customer Service
• Decision Making
• Excellent Communication