HUMAN RESOURCES OPERATIONS ANALYST

The State of Arizona, through the Department of Economic Security and its Division of Developmental Disabilities, is seeking an experienced HR Operations Analyst to oversee personnel actions, classification work, and performance development. This onsite role in Phoenix supports compliant HR processes and effective service delivery for individuals with developmental disabilities and their families.

Responsibilities

• Serve as the division’s go‑to specialist for personnel and classification work, offering technical analysis, guidance, and training to colleagues; perform quality assurance reviews on all personnel and classification actions; conduct salary analyses for base pay, performance pay, and pay equity.
• Process actions into AZ360 within established deadlines; track items awaiting action by HRA or DES; pend actions for quality review and alert HRA if approvals are delayed or inaccurate; maintain confidential personnel records and employee files (active and inactive); conduct onboarding for new DDD hires.
• Maintain the division’s official organizational charts and input supervisor changes into AZ360; collaborate with DES Payroll, HRA, and other agencies; complete special projects, develop reports, and present findings and data.
• Consult with division staff to gather information for writing Position Descriptions (PDs); determine required knowledge, skills, and abilities; compare positions within the division for consistency; draft and finalize PDs; prepare paperwork to establish new full‑time employees and review existing PDs for updates.
• Maintain division appraisal proxy authority: review appraisal completion reports, coordinate with liaisons and managers, and assist supervisors with appraisal issues, including editing evaluation dates and managing records in the appraisal system.
• Execute personnel actions across hiring, classification, staffing, recruitment, and employee relations to ensure compliance with DES policies and regulations while delivering guidance and strong customer service.
• Run daily Fingerprint Clearance Card reports for suspensions/denials; generate monthly tracking reports (Years of Service, clearance expiration) and maintain background check trackers (LEIE, SAM).

Requirements

• Knowledge of Arizona Administrative Organization (ADOA) and DES rules, policies, and procedures related to work assignments.
• Experience with personnel processes, documentation, forms, and processing personnel actions.
• Proficiency with Google Mail/Workspace, AZ360, Performance Management software, and related HR monitoring tools.
• Understanding of ADOA salary structure and classification guidelines.
• Principles and practices of personnel administration with expertise in classification; strong research and reporting abilities.
• Ability to prioritize, stay organized, and follow through; proficient in reviewing and analyzing personnel actions for accuracy.
• Experience using databases to enter and retrieve information and generate reports; adept at multi‑tasking and time management.
• Commitment to excellent customer service; strong problem‑solving skills and the ability to implement effective solutions.
• Capability to process actions timely into AZ360; operate well in a fast‑paced environment; research and respond to personnel inquiries; communicate effectively with DES Payroll and HRA; interpret policies and procedures.
• Education: Bachelor's Degree in Human Resources or a closely related field plus two years of HR analyst experience (or equivalent); or four years of verified HR/Personnel experience; relevant HR certification preferred.
• Driver’s license required for state business use; background checks and E‑Verify compliance; ongoing DMV checks as applicable.

Technologies

• AZ360
• Google Mail
• Google Workspace
• Performance Management software

Benefits

• Affordable medical, dental, life, and short‑term disability insurance
• Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans
• 10 paid holidays per year, plus paid vacation and sick leave
• Paid parental leave up to 12 weeks per year
• Deferred compensation plan and wellness programs
• Tuition reimbursement and stipend opportunities
• Infant at Work program; rideshare and public transit subsidies
• Career advancement and employee development opportunities

Job Location

Division of Developmental Disabilities, 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details

• Salary: 53,000.06 – 55,238.14 USD per year
• Grade: 20
• Closing Date: July 12, 2026

Job Summary

The Division of Developmental Disabilities within the Department of Economic Security serves individuals with developmental disabilities and their families by providing flexible, high‑quality, and person‑centered services. The HR Operations Analyst supports this mission by ensuring compliant HR processes, effective service delivery, and reliable personnel management within the division.

Knowledge, Skills & Abilities

• In‑depth knowledge of ADOA and DES rules, policies, and procedures related to work assignments
• Strong grasp of personnel processes, forms, and processing of actions
• Proficiency with AZ360, Google Workspace, and HR software for tracking actions and performance
• Familiarity with ADOA salary structures and classification guidelines
• Expertise in personnel administration and classification
• Research methods and ability to generate reports
• Effective prioritization, organization, and follow‑through
• Attention to accuracy in reviewing personnel actions and attached documents
• Database literacy for data entry, retrieval, and reporting
• Strong communication with diverse stakeholders, including DES Payroll and HRA
• Ability to interpret and explain policies and procedures

Selective Preferences

• Bachelor’s degree in HR or related field with two years of HR Analyst experience, or four years of verified HR/Personnel experience; HR certification preferred

Pre-Employment Requirements

• Driver’s license required for state business operations and compliant driving records
• Background and reference checks completed; ability to accommodate restrictions if needed
• All hires must complete E‑Verify

Retirement

• Participation in ASRS and LTD after a 27‑week waiting period; optional deferred compensation plans
• New employees receive information about available insurance plans and enrollment timelines

Contact Us

For questions about this opportunity, contact Joseph Deserio at 480-589-4222 or [email protected]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation employer. Requests for accommodations, such as sign language interpretation or alternate formats, should be made as early as possible to allow time for arrangements.