Senior Human Resource Business Partner

Senior Human Resource Business Partner (Knoxville, TN, onsite) partners with HR leadership to bring HR plans, policies, procedures, services, and programs to life in alignment with BGCTNV priorities.

Responsibilities

• Use independent judgment to deliver customized Human Resource service solutions that support human capital retention and growth.
• Lead exit interviews; analyze trends and recommend corrective actions and continuous improvement to management.
• Facilitate workers comp, FMLA, and unpaid leave processes.
• Handle employee relations matters including employee complaints, harassment allegations, and civil rights complaints.
• Manage full-cycle recruiting, including drafting postings, reviewing applications, interviewing, extending offers, and closing requisitions when acting as recruiter.
• Develop and implement programs addressing special challenges across retention, employee relations, succession, and recognition.
• Provide business-focused HR reporting and metrics using HR systems and strong Excel skills.
• Coach, counsel, and mentor managers, supervisors, and staff.
• Partner with business leaders on performance management, data analysis, compensation, benefits, and employee relations.
• Ensure HR practices align with business objectives, internal standards, and regulatory requirements.
• Support Benefits Administration.
• Review and revise local job descriptions to reflect skills, education and training, job skills, and other qualifications.
• Execute personnel action processes, ensure correct approvals, and disseminate approved forms.
• Compile and maintain employee files and personnel records to meet DOE and DOL requirements.
• Provide reporting and compliance records.
• Ensure training hours are entered in the training database.
• Coordinate with the Director of Program Compliance on training hours, audit items, and assessments.
• Oversee training and development needs to align training initiatives with organizational goals and support employee performance and professional growth.
• Assist with purchase orders, ensuring correct information as required by accounting.
• Assist with processing terminations.
• Maintain the HR calendar.
• Attend job fairs as needed.
• Support employee-related events and meetings.
• Perform other duties as required.
• Some local and regional travel required.

Requirements

• 3 to 5 years of experience in a professional Human Resource environment.
• Bachelor’s degree, preferably in Human Resource Management.
• SPHR or SHRM-SCP certification preferred.
• Knowledge and proficiency in Microsoft Office Suite.
• Ability to maintain strict confidentiality.
• Capability to work independently and in a team environment.
• Strong written, presentation, interpersonal, and verbal communication skills.
• Strong listening skills.
• Ability to proactively identify needs and recommend sound solutions.
• Ability to build trust and effective working relationships.
• Strong planning, multitasking, and organizational skills.
• Strong critical thinking skills and ability to make sound decisions.
• Detail oriented with high level of accuracy.

Technologies

• Microsoft Office Suite
• Excel
• HR systems
• Training database

Work Environment and Physical Requirements

• Must remain alert and energetic for 8 hours or more.
• Must be able to lift up to 40 pounds.
• Must be able to sit and work on a computer for up to 8 hours a day.
• Normal office environment conditions.