Support Center Recruiter

The Support Center Recruiter at CAVA leads end-to-end hiring for corporate Support Center roles, working closely with hiring managers and People & Culture partners to source strong candidates, run structured screening and assessment, and coordinate interviews. This position also supports long-term talent pipeline building using recruiting metrics and assessment tools.

Role Responsibilities

• Own full-cycle recruitment for Support Center roles, including phone screens, candidate assessments, interview scheduling and coordination, and partnership with hiring managers for offer decisions.
• Collaborate with hiring managers and department leaders to understand role requirements, team dynamics, and organizational goals.
• Build diverse candidate pipelines using creative sourcing strategies such as social media, job boards, networking events, employee referrals, and community partnerships.
• Use company assessment tools to improve quality of hire and ensure alignment with role requirements and organizational culture.
• Manage requisitions, candidate pipelines, and hiring metrics using HARRI and other recruiting tools.
• Maintain an expectational, positive, and engaging candidate experience through clear and timely communication with hiring managers and candidates.
• Partner with People and Culture and onboarding teams to support a smooth new-hire transition.
• Track and report recruiting metrics such as time-to-fill, source of hire, and offer acceptance rate to internal stakeholders.
• Stay current on recruiting industry trends, labor market insights, and best practices.
• Support special projects including interview training, referral programs, DEI recruiting initiatives, and system upgrades.
• Represent CAVA at local job fairs, community events, and networking opportunities as needed.

Key Requirements

• 2 to 4 years of full-cycle recruiting experience, ideally in a fast-paced restaurant, hospitality, or retail environment.
• Strong sourcing capability, including experience filling high-volume, multi-location leadership roles.
• Ability to advise and influence operational partners throughout the hiring process.
• Detail-oriented approach with strong communication, time management, and organizational skills.
• Experience with applicant tracking systems; HARRI familiarity is a plus.
• Commitment to identifying great talent and building meaningful candidate connections.
• Ability to travel up to 10% for events and market support.
• Bachelor’s degree preferred or equivalent relevant experience.
• Ability to maintain a stationary position to operate a computer and other office equipment.
• Ability to identify, analyze, and assess details.
• Ability to occasionally move or transport items up to 50 pounds for certain positions.
• Ability to communicate with others and exchange information accurately and effectively.
• Ability to constantly move as required to support ordinary restaurant, food production, or office operations.
• Ability to work in a constant state of alertness and in a safe manner.

Technology

• HARRI (applicant tracking system)
• Applicant tracking systems

Compensation and Location

Location: Washington, DC (onsite). Salary: USD 85,000 - 100,000 per year. Experience: 2 years minimum.

Benefits

• Competitive salary plus bonus and long-term incentives*.
• Early Wage Access.
• Unlimited PTO, paid parental leave, and paid opportunities to give back to the community.
• Health, Dental, Vision, Telemedicine, Pet Insurance, and more.
• 401k enrollment with CAVA contribution.
• Company-paid STD, LTD, Life, and AD&D coverage for salaried positions*.
• Free CAVA food.
• Casual work environment.
• Opportunity to be on the ground floor of a rapidly growing brand.

Additional Notes: All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service, and enrollment is available until the day before the effective date. Visa sponsorship is not available. The posting range is an all-cash range. *Indicates qualifying eligible positions only.

Success Principles at CAVA

• Individual Contributors deliver high-quality work, own tasks, and contribute to team success.
• Candidates take initiative, collaborate across teams, and remain curious about how their work supports broader goals.