Administrative Support Clerk and Recruiter

Join Heart of the House Hospitality and support two critical areas: smooth day-to-day office operations and local recruiting for hospitality talent. This is a fully in-office, Monday through Friday role in Covington, KY, offering a stable schedule and a comprehensive benefits package designed to support your health, finances, and growth.

In this position, you will help build a reliable candidate pipeline while also providing administrative support to management and market leadership. The role includes hands-on recruiting work such as sourcing, screening, interviewing, and onboarding, along with everyday coordination tasks that keep the office organized and welcoming.

What You’ll Do

• Source qualified candidates using job boards, social media, community partnerships, referrals, and local recruiting networks.
• Conduct phone screenings and in-person interviews to assess experience, qualifications, availability, and fit.
• Support candidates through the application, hiring, and onboarding process.
• Assist with paperwork and required documentation.
• Maintain accurate applicant records and active talent pipelines in internal recruiting systems.
• Communicate regularly with candidates about application status, next steps, and available opportunities.
• Support local recruiting activities as needed, including recruiting events, job fairs, and community outreach.
• Provide professional front-desk support by greeting candidates, visitors, and clients.
• Answer incoming calls and direct questions to the appropriate team member.
• Keep the office clean, organized, stocked, and welcoming.
• Assist account managers and market leadership with data entry, reporting, file management, and record maintenance.
• Support general administrative workflows, including paperwork, documents, and schedules.
• Provide day-to-day administrative support to the management team and assist with other office and market responsibilities as needed.

What You Bring

• 2+ years of recruiting experience (required), plus 1+ year of administrative support experience (required).
• Bilingual fluency in English and Spanish (required), with strong verbal and written communication in both languages.
• Experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced office environment.
• Comfort interacting with candidates from a wide range of backgrounds; friendly and approachable demeanor.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Comfort learning applicant tracking systems, HR software, and other workplace technology.
• Ability to work Monday through Friday, 8:00 AM to 5:00 PM, consistently.
• Ability to travel locally to client accounts or recruiting events when needed.
• Valid driver’s license and reliable transportation may be required.

Preferred Qualifications

• Experience in high-volume recruiting.
• Experience in hospitality or the staffing industry.
• Experience in hospitality or hotel (1 year preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Pay: From $41,000 per year

Work Location: In person

Technologies: Microsoft Word, Microsoft Excel, Microsoft Outlook