Area Human Resources Generalist

HELP offers an employee-first culture built around teamwork and well-being. As an Area Human Resources Generalist, you’ll support multiple locations with hands-on, in-office HR coordination, plus a competitive salary and benefits package designed to help you thrive.

Compensation: USD 70,000 - 80,000 per year, plus Car Allowance. Location: Cincinnati, OH (onsite). This role requires travel between locations in Ohio and California.

What you’ll be doing

You’ll provide dynamic HR support across assigned areas, coordinating key moments across the employee lifecycle from onboarding to offboarding. You’ll also act as a primary resource for employee HR inquiries and ensure HR systems and records stay accurate.

• Lead new hire onboarding, including managing orientation and welcome events and ensuring new hires are set up in ADP.
• Distribute and collect new hire paperwork (electronically and physically) on the day of hire, ensuring proper saving and filing.
• Serve as the go-to person for basic HR questions at assigned brands, including support related to benefits, timecards, and HR policies.
• Monitor the HR inbox, separate inquiries, and respond to basic questions; forward escalated HR or Manager-specific questions appropriately.
• Handle unemployment claims and employment verifications.
• Support smooth offboarding for terminated employees, including notifying payroll to create final checks and ensuring exit materials are completed and communicated to the right parties.
• Create, process, and update Payroll Change Notices and maintain updates in the ADP Workforce Now HRIS system.
• Communicate HRIS changes to payroll and build basic ad hoc reports and people reports for site-level leaders as requested.
• Partner with the Fleet Manager to support workers’ compensation and auto insurance claim management, including collecting required information, monitoring claim status, and communicating updates to Management.
• Provide LOA information and brochures to employees and ensure access to the Leave Center, routing leave requests and questions to the appropriate HR Business Partners and/or Leave Center.
• Keep compliance updates current by posting and communicating required changes (for example, via poster and policy) to supported staff.

What you bring

• 5+ years of experience in a similar human resources role with a solid understanding of HR administration best practices and procedures.
• High School diploma or equivalent required. Bachelor’s degree in human resources, Business Administration, or related field preferred.
• Experience within OH and KY is required.
• Ability to travel to Dayton, Ohio and the Home Office in Brea, California.
• Proficiency with Microsoft Office Suite or related software and ability to quickly learn HRIS tools.
• Experience working with outside payroll companies such as Paychex or ADP; ADP Workforce Now experience preferred.
• Outstanding communication and interpersonal skills.
• Ability to act with integrity, professionalism, and confidentiality, and to handle data with care.
• Project management experience with strong organizational and time management skills, with a proven ability to meet deadlines.

Tools you’ll use

• ADP
• ADP Workforce Now
• Microsoft Office Suite
• Paychex

Benefits at HELP

• Competitive salary + Car Allowance
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company matching
• Paid time off, including vacation and holidays
• Professional development opportunities to support your growth
• A supportive, inclusive, and dynamic workplace culture focused on teamwork and employee well-being