Generalist, Human Resources

Based onsite in Fort Worth, Texas, this Generalist, Human Resources role provides essential support to the Inflight Performance Team within American Airlines' Global People Team. The position manages investigations, performance management, mediation, data-driven insights, and talent processes with a focus on Inflight operations and accommodations.

Responsibilities

• Assist Inflight Performance Team leaders in conducting investigations into team member relations that are thorough, timely, and consistent.
• Advise leaders on performance management, career development, and progressive discipline for represented and non-represented team members.
• Serve as a trusted resource to mediate and resolve HR inquiries and concerns raised by team members.
• Leverage data and workforce metrics to proactively identify trends and propose improvements.
• Collaborate closely with the People Business Partner on strategic imperatives, including talent strategy, learning and development, performance optimization, and fostering engagement.
• Coordinate with the ADA team to evaluate accommodation requests and guide leaders on appropriate next steps.
• Support the talent management lifecycle for leaders, including recruiting activities, onboarding plan support, and offboarding.

Requirements

• Bachelor’s degree in human resources, business management or a related field, or equivalent experience/training.
• 3 years of human resources experience.
• Effective written and verbal communication skills.
• Professional maturity to handle confidential information with discretion.
• Strong organizational and multitasking abilities.

Technologies

• Microsoft Office
• Word
• Excel
• PowerPoint
• Outlook

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Additional Benefits

Introduction

American Airlines invites qualified candidates to join the team, offering opportunities to travel, grow professionally, and contribute to the operations of the world's largest airline. This role supports development, flexibility, and career progression while helping staff advance in their careers and balance work with life experiences.

Inclusion and Culture at American

American Airlines prioritizes inclusion and diversity across the workforce. More than 20 Employee Business Resource Groups connect team members to customers, suppliers, communities and shareholders, helping individuals reach their full potential and fostering an inclusive environment that meets the needs of our diverse world. The company aims to provide a sense of pride and satisfaction as it keeps the largest airline in the world running smoothly while caring for people on life's journey.