George B. Cox Fellow Human Resources Coordinator (SY26-27)

Responsibilities

• Act as the primary liaison for the district's employment verification vendor and processing of verification requests.
• Coordinate unemployment claim administration for the district, ensuring timely, accurate responses.
• Coordinate communication and distribution of MBTA passes with City Hall to ensure efficient access for eligible staff.
• Administer the Office of Human Resources inbox, ensuring timely follow-up and resolution of inquiries.
• Provide clear and proactive communications to schools, central offices, and external partners to meet staffing needs and keep employee records accurate.
• Deliver responsive customer service to internal and external stakeholders by furnishing accurate information or routing inquiries to the appropriate HR resources.
• Gather and verify candidate information, answering questions about HR processes, policies, and procedures.
• Produce management reports and metrics on personnel data.
• Draft correspondence, reports, memos, meeting agendas, and other documents using standard software tools (word processing, spreadsheets, presentations).
• Support the development and delivery of professional development or training for staff on HR practices and talent management.
• Respond to inquiries about BPS HR policies and procedures.
• Oversee the full criminal background screening process for staff and volunteers, ensuring compliance with applicable laws and district requirements.
• Maintain background check dashboards for each school and partner program, ensuring accuracy.
• Serve as the point of contact for district-wide Employment Agreement (EAE) matters.
• Coordinate department-wide mailings, notices, and related communications.
• Perform additional duties as assigned to support the Office of Human Resources mission and priorities.

Requirements

• Bachelor's degree required.
• Early career professional status welcomed.
• Proven program or project management experience with exceptional attention to detail and the ability to organize, plan, and execute multiple projects simultaneously.
• Experience developing spreadsheets and reports; proficient with Excel and Google Sheets for data management.
• Interest in analyzing quantitative data and diverse information, with the ability to make data-driven recommendations using Excel or Access.
• Strong skills in Microsoft Word, Excel, Outlook and PowerPoint; Google Suite; capable of developing and maintaining websites.
• Adaptable to change, with the ability to propose and implement thoughtful solutions.
• Excellent interpersonal skills and the ability to build relationships across diverse populations.
• Strong written and verbal communication abilities.
• Team-oriented with the capacity to manage multiple tasks and projects while prioritizing daily activities.
• Growth mindset; actively seeks and applies feedback to improve performance.
• Authorized to work in the United States with authorization to work by start date.
• Excellent organizational skills and ability to multitask with strong attention to detail and problem-solving capabilities.
• Ability to work independently with solid follow-through.
• Strong customer service orientation and interpersonal skills.
• Excellent verbal and written communication abilities.
• Demonstrates commitment to delivering high-quality work.
• Solid technical skills for analyzing and communicating insights from large data sets.

Technologies

• PeopleSoft
• HRIS
• Microsoft Excel
• Google Sheets
• Google Suite
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Access

Reports To

Deputy Chief of Employee Experience & Retention

Type

Full-Time - 2 Years

Terms

Managerial, B31. 12-month work year. Occasional evening and weekend work.