Human Resources Coordinator

North Shore Health and Rehabilitation is seeking a Human Resources Coordinator to support a hybrid workplace in Loveland, CO. This role centers on end-to-end HR coordination across the employee lifecycle, while also contributing to key business office functions tied to resident accounts receivable and payment collection.

Role summary

In this hybrid position, you will manage core HR responsibilities including employee relations, training coordination, compliance support, and HRIS and records maintenance. You will also collaborate with a payroll provider for payroll input processing, and assist with resident billing and collections, including preparing aging reports and following up on outstanding balances.

Key responsibilities

• Manage the employee lifecycle, including recruitment, onboarding, performance management, and offboarding.
• Post job openings, screen resumes, coordinate interviews, conduct background checks, and extend offers.
• Administer employee benefits, including enrollment, benefit changes, open enrollment coordination, and partnership with carriers.
• Maintain accurate employee records, HRIS data, and personnel files in line with federal, state, and local requirements.
• Develop, update, and ensure adherence to HR policies, procedures, and employee handbook.
• Handle employee relations needs by providing guidance on performance concerns, conflict resolution, and disciplinary actions.
• Coordinate training and development, including compliance training, professional development, and orientation programs.
• Support employment law compliance and maintain required postings and reporting for areas such as FMLA, ADA, FLSA, OSHA, and EEOC.
• Process payroll inputs by reviewing timekeeping, managing new hire and termination inputs, and handling deductions in collaboration with the payroll provider.
• Support employee engagement activities, recognition programs, and exit interviews to improve retention.
• Oversee resident billing processes, including generating monthly statements, posting charges, and applying payments.
• Collect payments from residents and/or families, follow up on balances, and coordinate payment plans or delinquency resolution.
• Maintain accurate resident accounts receivable records and prepare aging reports.
• Assist with accounts payable tasks as needed, including vendor invoice review and check runs.
• Serve as a professional, compassionate point of contact for resident and family billing/payment inquiries.
• Support general office administration including mail handling, filing, and coordination with other departments.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred); equivalent experience considered.
• 1+ years of progressive HR generalist experience required.
• Healthcare, senior living, assisted living, or property management experience is a strong plus.
• Prior exposure to accounts receivable, billing, or resident/family payment collection preferred.
• Strong knowledge of HR best practices, employment law, and compliance requirements.
• Excellent interpersonal and communication skills to work with employees at all levels, residents, and families.
• High integrity and professionalism when handling sensitive information.
• Proficiency with Google Suite (especially Excel); HRIS and payroll system exposure (e.g., ADP, Paychex, BambooHR) and billing software experience are advantageous.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work independently and collaboratively in a fast-paced environment.

Tools and technologies

• Google Suite
• Excel
• HRIS
• ADP
• Paychex
• BambooHR

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay: $23.00 - $27.00 per hour

Work location: Loveland, CO (hybrid)