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Job Description

As an HR Partner on Amazon's PXT team (AMZL), this onsite role sits within a bustling facility in Bremerton, WA, dedicated to elevating employee experience, engagement, leadership development, and HR operational excellence. The position supports frontline staff, drives engagement initiatives, and uses data-driven HR tools to improve the employee experience. The role requires a Bachelor's degree and offers a salary range of USD 80,200–89,800 per year.

Responsibilities

  • Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
  • Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
  • Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
  • Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
  • Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
  • Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
  • Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
  • Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and escalate opportunities to improve tool usability or adoption.

Requirements

  • Experience handling confidential information
  • Bachelor's degree
  • Basic proficiency with Microsoft Office Suite (creating documents in Word, basic spreadsheet functions in Excel, managing calendars/emails in Outlook)
  • Experience communicating effectively with diverse audiences (explaining processes, addressing concerns, providing technical guidance)
  • Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
  • Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
  • Demonstrated ability to analyze information, solve problems, and make data-driven decisions
  • Intermediate skills in Microsoft Excel (pivot tables, v-lookups, formulas)
  • Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
  • Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
  • Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
  • Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
  • Ability to exercise sound judgement and navigate ambiguous situations with limited direction
  • Basic understanding of HR processes and policies
  • Demonstrated problem-solving skills and resourcefulness

Technologies

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance
  • Basic Life & AD&D insurance
  • Optional supplemental life plans
  • Employee Assistance Program (EAP)
  • Mental Health Support
  • Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave

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