Human Resources Coordinator

Northshore Health Centers Inc seeks a Human Resources Coordinator to support the Employment Manager across HR operations, including onboarding, employee inquiries, orientation, verifications, reporting, disciplinary actions, and training, while collaborating with HR to align activities with business goals.

Responsibilities

• Facilitate and maintain onboarding materials for incoming candidates.
• Coordinate and document the all-day new hire orientation in partnership with the department's HR Generalist(s).
• Lead the Student Programs, building relationships with nearby schools, managing affiliation agreements, assisting student onboarding and placement with providers, and implementing student orientation.
• Attend and participate in disciplinary meetings, terminations, and investigations as needed.
• Stay current on HR trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law.
• Manage employee lifecycle data entry within HR systems.
• Compile and run various HR reports to support decision making.
• Monitor HR communications, respond to inquiries, and route issues to the appropriate parties.
• Collaborate with management and staff to improve work relationships, boost morale, and enhance productivity and retention.
• Provide policy guidance and interpretation, assist with updating and communicating changes to the Employee Handbook.
• Complete employment verifications upon request from external entities.
• Perform other duties as assigned by the Employment Manager and / or Senior Director of Human Resources.
• Note: duties are subject to change and additional responsibilities may be assigned.

Requirements

• Bachelor’s Degree in Healthcare Administration, Human Resources, Business Administration, or a related field.
• Ability to analyze situations and solve problems at strategic and tactical levels.
• Excellent interpersonal and customer service skills.
• Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to understand the organization’s hierarchy, jobs, qualifications, and compensation and administrative practices.
• Strong organizational and planning capabilities.
• Critical thinking and problem solving.
• Maintains composure and operates with emotional intelligence.
• Ethical reasoning and decision making.
• Strong attention to detail.
• Receptive and responsive to feedback.
• Excellent verbal and written communication skills.
• Effective time management, prioritization, and sense of urgency.
• Proficient with Microsoft Office Suite or related software.

Technologies

• Microsoft Office Suite

Competencies

• Planning and strategic foresight
• Responsible decision making
• Integrity and accountability
• Innovation and creativity
• Adaptive and flexible
• Leadership, teamwork, and conflict resolution
• Professionalism and work ethic
• Empathy

Work Environment

• Work is performed in an office setting with frequent interaction with patients, physicians, and other healthcare personnel.
• Work may be stressful at times; communication is ongoing and collaborative.

Travel

• Travel outside of Northshore locations is rare for this role.

Physical, Visual, and Audible Requirements

• Physical, visual, and audible requirements are described in the detailed job description.

Required Skills

• Ability to analyze situations and solve problems at strategic and tactical levels.
• Excellent interpersonal and customer service skills.
• Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Practiced at organization and planning.
• Employ critical thinking and problem solving.
• Maintains composure and operates with emotional intelligence.
• Ethical reasoning and decision-making.
• Strong attention to detail.
• Receptive and responsive to feedback.
• Excellent verbal and written communication skills.
• Time management, prioritization, and sense of urgency.
• Proficient with Microsoft Office Suite or related software.

Required Role Qualifications

• Bachelor’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field.

Preferred Role Qualifications

• Two years of experience working within a healthcare setting.
• Master’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field.
• HR accredited certification (PHR, SHRM, etc.).