Human Resources Coordinator

Human Resources Coordinator role provides hands-on HR support for Carroll Lutheran Village, a Life Plan Community in Westminster, Maryland.

Responsibilities

• Act as an HR resource for team members and supervisors, supporting questions on policies, pay, benefits, working conditions, and HR systems
• Assist with administration of team member benefit plans, including health, dental, vision, disability, life insurance, and flexible spending accounts
• Coordinate new hire onboarding, including electronic onboarding and HR orientation
• Support supervisory training and new team member welcome programs
• Maintain HR and team member records in accordance with state and federal requirements
• Support and manage HRIS functions, including:
  • performance management and merit increases
  • position management
  • applicant tracking
  • benefits administration
  • COBRA and ACA administration
  • payroll-related data entry
  • general HRIS maintenance
• Partner with supervisors and directors by providing guidance on organizational policies, workplace concerns, interpersonal conflicts, and progressive disciplinary processes
• Participate in workplace investigations and focus groups as needed
• Assist with development and revision of HR policies, procedures, forms, and other HR resources
• Coordinate team member scholarship and tuition reimbursement programs
• Perform HR administrative tasks, including:
  • reviewing and reconciling invoices
  • coordinating scholarship payments
  • processing unemployment claims
  • responding to employment verification requests
• Support HR communications using email and text messaging platforms
• Help plan and coordinate team member recognition events, engagement activities, and wellness initiatives

Requirements

• Bachelor’s degree in human resources or a related field (or equivalent advanced training and direct HR experience)
• Working knowledge of employment laws and HR best practices
• Proficient in Microsoft Office and HRIS
• Demonstrated discretion, professionalism, and sound judgment with sensitive and confidential matters
• Excellent interpersonal, written, and verbal communication skills; ability to interact effectively and tactfully across all levels, including residents, staff, families, external vendors/authorities, and the public
• Strong attention to detail in writing, proofreading, priority management, and meeting deadlines in a fast-paced environment
• Ability to work independently and collaboratively; cooperative, respectful, and compassionate approach to colleagues and resident care
• Skilled in use of standard office equipment and technology
• Maintains professionalism and composure in challenging situations
• Physically able to move throughout the workday, travel between campus locations, and lift items up to 10 pounds using safe handling practices
• May be necessary to assist with resident evacuation during emergency situations
• Complies with organizational health and safety requirements, including vaccination policies or valid exemptions

Technologies

• Microsoft Office
• Human Resources Information Systems (HRIS)

Benefits

• Health, dental, and vision insurance
• Generous HRA contribution
• Employer-paid short-term disability
• Employer-paid long-term disability
• Employer-paid life insurance
• Paid sick leave
• Generous vacation package
• Contributions to a 403(b) Retirement Savings Plan
• Tuition reimbursement and scholarship opportunities
• Paid professional development
• Complimentary access to the on-site fitness center and indoor pool

Education & Experience (Education | Experience)

• Preferred: Two years of experience in human resources and benefits administration
• Working knowledge of employment laws and HR best practices
• Proficient in Microsoft Office and HRIS

Schedule & Location

• Location: Westminster, MD (onsite)
• Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.
• Pay: USD 21–26 per hourly