Human Resources Generalist

Protectowire in Pembroke, MA is seeking a full-time Human Resources Generalist to administer day-to-day HR operations onsite, reporting to the COO.

Responsibilities

• Lead the talent acquisition lifecycle, including sourcing candidates, conducting interviews, extending offers, and onboarding new hires.
• Collaborate with department leaders to assess staffing needs and define required skills and competencies.
• Process payroll and maintain accurate payroll records to ensure timely, precise payments.
• Administer benefits programs, leave management, unemployment claims, workers’ compensation, and accommodation workflows.
• Coordinate and support the performance review process across the organization, guiding managers through cycles.
• Serve as the HR resource for employees on policies, benefits, payroll, and general employment questions.
• Support culture initiatives, employee engagement efforts, recognition programs, and company events.
• Coordinate HR administrative activities and provide operational support as needed.
• Help resolve employee concerns while maintaining confidentiality and professionalism.
• Advise managers and staff on policies, procedures, and employment practices.
• Maintain accurate employee records, HRIS data, organization charts, and job descriptions with confidentiality.
• Assist with communicating and applying company policies to ensure consistent implementation.
• Maintain HR practices in compliance with applicable federal, state, and local laws and regulations.
• Conduct HR-related research and assess the effectiveness of programs and policies.
• Recommend improvements to HR policies, programs, and processes to enhance the employee experience and organizational effectiveness.
• Prepare HR reports and analyze data to support workforce decisions.
• Coordinate employee training, development, and onboarding activities.
• Maintain knowledge of employment law, regulatory changes, and HR best practices.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum of five years of progressive HR experience.
• Experience processing payroll and maintaining payroll records.
• Experience in recruiting, employee relations, benefits administration, leave management, and performance management.
• Experience supporting manufacturing environments preferred.
• Working knowledge of federal and state employment laws and regulations, including FMLA, PFML, ADA, FLSA, COBRA, unemployment insurance, and workers’ compensation.
• Strong interpersonal, communication, and conflict-resolution skills.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with HRIS systems, payroll systems, and Microsoft Office applications.
• SHRM-CP, PHR, or related HR certification preferred.

Technologies

• HRIS systems
• Payroll systems
• Microsoft Office applications

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Interactions

• Communicate effectively with internal and external stakeholders and represent the company professionally.
• Establish, maintain, and foster positive cross-functional working relationships.

Pay Range

• USD 75,745 - 113,052 per year
• Final pay is determined using market data aligned with the candidate’s experience and qualifications.