Human Resources Liaison

USI Holdings Corporation offers a benefits-forward environment that emphasizes growth, recognition, and meaningful community impact. As a leading insurance brokerage and consulting firm, USI supports more than 10,500 associates across roughly 200 offices nationwide and generates about $3 billion in revenue. The culture prioritizes development and celebrates achievement through dedicated reward programs.

As an HR Liaison, you will support the Human Resources team by helping resolve employee issues, guiding policy compliance, coordinating benefits, and handling HR administration.

Benefits

• Medical
• Wellness program
• Dental
• Vision
• 401(k)
• Flexible spending account
• Health savings account
• Short-term disability
• Long-term disability
• Life insurance
• Paid time off
• Paid family leave
• Paid holiday time

Technologies

Microsoft Office

Responsibilities

• Provide guidance to resolve employee issues.
• Assist employees in complying with company policies.
• Research and respond to employee questions, escalating complex issues as necessary.
• Ensure the company is compliant with internal policies and state and federal regulations.
• Coordinate with Payroll to execute accurate employee paychecks.
• Ensure accurate employee time reporting.
• Maintain compliant employee files, including processing information changes in online HR administration systems.
• Assist in managing FMLA, STD, LTD, and workers' compensation claims.
• Facilitate company hiring activity and the onboarding process.
• Produce offer letters, conduct pre-employment checks and assessments.
• Communicate deadlines to employees to manage their benefits, performance and other annual responsibilities.
• Offboard terminating employees.
• Conduct exit interviews, gather property, and correspond with state unemployment agency as needed.
• Assist HR leaders with managing violations of company policy.

Requirements

• Bachelor’s Degree required, with a concentration in HR or Business Administration preferred.
• 1-2 years of Human Resources experience required.

Why USI

With approximately $3 billion in revenue and more than 10,500 associates across roughly 200 offices nationwide, USI is among the largest insurance brokerage and consulting firms globally. The organization has cultivated a dynamic culture that emphasizes personal and professional development and celebrates growth through unique reward programs.

Unrivaled Resources and Support

The USI ONE Advantage delivers clients a robust set of risk management and benefit solutions with tangible financial impact. USI ONE represents Omni, Network, and Enterprise, combining resources to develop strategic, timely, and effective programs in accessible terms.

Industry Leading Programs, Rewards, and Recognition

In addition to competitive pay and benefits, USI recognizes associates through the Summit Awards program, and offers wellness initiatives, college scholarships for associates' children, and financial assistance in times of need.

Deep Community Engagement

USI supports local nonprofits, animal shelters, and environmental projects, and partners with eco-conscious vendors to reduce its environmental footprint, working together to build a better future.

Committed to a Diverse and Inclusive Workplace

The I’m With U diversity and inclusion program educates associates to better serve clients and communities through targeted training, support programs, and outreach initiatives to foster a more inclusive culture.

Nationwide Recognition as a Top Insurance Employer

USI has been recognized by Insurance Business America as a Top Insurance Employer from 2018 through 2025, listed on Business Insurance’s Best Places to Work in Insurance for 2020–2025, named in Fortune’s Best Workplaces in Financial Services & Insurance for 2024–2025, and certified as a Great Place To Work for 2024–2025.