Human Resources Manager

The Human Resources Manager will shape and deliver HR strategies tied to business goals at ABC Home & Commercial Services. This onsite role in Lewisville, TX includes overseeing recruitment, employee relations, talent and performance processes, benefits administration, and HR compliance.

Key Responsibilities

• Develop and implement HR strategies and policies that support the company’s goals and values.
• Partner with senior management to align HR initiatives with business objectives.
• Lead the recruitment process, including workforce planning, sourcing, interviewing, and selection.
• Build and maintain relationships with external recruitment partners.
• Promote consistent, job-related, nondiscriminatory recruiting and selection practices that provide qualified applicants equitable access to employment opportunities.
• Serve as a trusted advisor to employees and management on HR-related matters.
• Provide employee-relations guidance to support fair, timely, and well-documented application of company policies, performance management, corrective action, investigations, and employment decisions.
• Receive, assess, document, and escalate employee concerns involving discrimination, harassment, retaliation, accommodations, wage and hour issues, leave rights, safety, or other potential policy or legal violations.
• Support employee engagement programs and initiatives.
• Administer employee benefits programs, including health, retirement, and leave policies.
• Coordinate and document the interactive process for employee accommodation requests, including disability, pregnancy, childbirth, and related medical conditions, in consultation with leadership or employment counsel when appropriate.
• Identify training needs and develop programs to enhance employee skills and capabilities.
• Monitor employment-law developments and support organizational compliance with applicable federal, state, and local requirements related to equal employment opportunity, wage and hour practices, accommodations, protected leave, employee relations, benefits administration, workplace postings, recordkeeping, and personnel policies.
• Review and update HR policies and procedures on an ongoing basis.
• Use HR analytics to guide data-driven decisions and track key HR metrics.
• Prepare and present HR reports to senior management.
• Recruit, interview, hire, and train new staff in the HR department.
• Oversee daily departmental workflow and ensure constructive, timely performance evaluations.
• Handle discipline and termination decisions in line with company policy.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of relevant education and progressively responsible HR experience.
• Progressively responsible human resources experience across employee relations, HR operations, employment-law compliance, recruiting oversight, benefits administration, performance management, and policy administration.
• Experience managing one or more HR functions with process ownership, decision-making, stakeholder guidance, and operational outcomes.
• Leadership experience supervising, directing, or developing HR staff and coordinating work across the HR function.
• Working knowledge of applicable federal, state, and local employment requirements, including equal employment opportunity, wage and hour, accommodations, protected leave, and employee-relations practices.
• Experience conducting or overseeing workplace investigations, corrective action, performance-management processes, and sensitive employee-relations matters.
• Ability to exercise sound judgment, maintain confidentiality, and handle complex or sensitive information.
• Proficiency with HR information systems and Microsoft 365 applications.
• Strong written, verbal, analytical, organizational, and interpersonal communication skills.

Technologies

• Microsoft 365
• HR information systems
• Paylocity

Benefits

• Administer employee benefits programs, including health, retirement, and leave policies

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Experience using Paylocity or a comparable HRIS and recruiting platform
• Experience supporting a multi-location, service-based organization
• Experience developing HR metrics, dashboards, or leadership reporting
• Advanced degree in Human Resources, Business Administration, Organizational Development, or a related discipline

Physical Demands and Work Environment

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

Equal Opportunity Statement

ABC Home & Commercial Services is an equal employment opportunity employer.