Human Resources Specialist

FrankCrum is seeking a full-time, on-site Human Resources Specialist to support a range of HR functions across multiple companies and departments within the FrankCrum enterprise. Based in Clearwater, FL, this Monday-Friday role (8am to 5pm) helps keep HR systems running, supports benefits and compliance needs, and strengthens onboarding and employee lifecycle processes.

Role overview

In this position, you will serve as a key point of contact across several HR systems and processes, including performance management tooling, benefits administration, and HRIS data management. You will also help coordinate onboarding and offboarding workflows, contribute to HR policy documentation, and support various HR communications and program activities.

What you’ll do

• Serve as the primary contact for the computer monitoring software program, administering it, analyzing output data, and consulting with and training managers on how to use the data.
• Act as the primary contact for the performance manager system by assisting managers, ensuring correct data and information, pulling reports, troubleshooting issues, and making recommendations to enhance outcomes.
• Administer the benefits program, including educating employees on available benefits, processing enrollment changes, maintaining employee benefit records, and answering employee benefits questions.
• Develop, document, and maintain HR policies and procedures in the HR Shared Folders and OPPHub, and recommend improvements to process efficiency and effectiveness.
• Ensure compliance with federal, state, and local employment laws and regulations, including labor law posting requirements, personnel records management, and new hire and exiting state requirements.
• Finalize separation processing by conducting exit interviews, coordinating the exit process, submitting separation tickets and relevant links, and entering separation data in the HRIS.
• Welcome and direct visitors when they arrive in HR and communicate to support their needs.
• Coordinate and deliver new hire onboarding and orientation programs and administer the new hire feedback survey.
• Enter new employee information into the HRIS, ensure completion of the New Hire Checklist, create personnel files, gather Form I-9 documents and perform IRCA visual authorization compliance, process E-Verify, and complete related filing.
• Support HR programs and projects including monthly anniversary and birthday communications, annual service awards, Halloween activities, Angel Tree, employee wages reporting, Leadership Council reporting, responding to VOEs, and administering the TBTWP survey.
• Maintain and order office supplies for the Human Resources and FrankAdvice departments and reconcile and upload credit card receipts into the banking portal.

Requirements

• Moderate knowledge of federal, state, and local HR laws, including but not limited to FLSA, ADAAA, FMLA, EEO, NLRA, IRCA, and FCRA.
• Two (2) years of experience in a wide variety of moderately complex human resources work.
• Bachelor’s degree in human resources or equivalent experience.
• PHR/SHRM-CP certification is preferred.

Technologies you’ll use

• HRIS
• E-Verify
• HR Shared Folders
• OPPHub
• Banking portal
• Form I-9

Benefits

• Health Insurance: $25 per month for employee-only coverage, with very low-cost options for family levels.
• Dental and Vision Insurance.
• Short Term Disability and Term Life Insurance at no cost to the employee.
• Long Term Disability and Voluntary Term Life Insurance.
• Supplemental insurance plans including Accidental, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• 401(k) Retirement Plan with FrankCrum matching 100% of the first 4% the employee contributes, with immediate vesting in the employer match.
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement.
• Health Savings Account funded by FrankCrum.
• Paid time off and holiday pay.
• Education Benefit Program at the IRS Maximum allowance.
• PTO cash out.
• Tickets at Work.
• Alero Financial and its robust credit union benefits program.
• Employee and client referral bonus programs.
• Disaster Relief Fund for employees.

About FrankCrum

FrankCrum is a Professional Employer Organization (PEO) based in Clearwater, Florida. The organization employs approximately 500 people who serve over 4,000 businesses through a full range of HR services, including payroll, employee benefits, HR consulting services, and workers’ compensation insurance.

FrankCrum is described as a family culture guided by its Pillars of Excellence: Integrity, Prosperity, and Affinity. Employees are trained to deliver high value through exceptional customer service and to treat clients and coworkers like family. FrankCrum has also been recognized by The Tampa Bay Times as a Top Place to Work for more than 10 years in a row, and it supports community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic.

Equal opportunity employer

FrankCrum is an Equal Opportunity Employer and does not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable law.