Human Resources Specialist for Employee Experience & Operations

Luxury Brand Holdings, home to Ross-Simons, offers a hybrid role in Cranston, RI for a Human Resources Specialist focused on Employee Experience & Operations. This position partners with HR leadership to drive operational excellence across core HR functions, including employee records management, benefits administration, recruitment coordination, onboarding, and employee engagement. The role serves as a reliable resource for employees, managers, and HR teams while maintaining data integrity and process consistency.

Responsibilities

• Own the maintenance of employee records in the HRIS (ADP) and personnel files, ensuring accuracy, completeness, and compliance
• Handle complex lifecycle changes such as promotions, transfers, and leaves of absence with limited supervision
• Perform periodic audits of HR data and documentation and proactively resolve discrepancies
• Propose and implement process improvements to boost efficiency and data integrity
• Oversee benefits reporting and reconciliation, including monthly invoice audits and discrepancy resolution
• Collaborate with benefits vendors and internal stakeholders to address escalations and ensure timely resolutions
• Assist with open enrollment planning and execution, including employee communications and data validation
• Analyze benefits data and provide insights or recommendations to HR leadership
• Own the full interview scheduling process, coordinating with candidates, hiring managers, and interview teams
• Ensure a high-quality candidate experience through timely communication and smooth logistics
• Support job postings, candidate tracking, and pre-employment steps (background checks, references, etc.)
• Identify opportunities to streamline recruitment coordination processes and improve efficiency
• Lead onboarding coordination to deliver a smooth and welcoming experience for new hires
• Oversee onboarding documentation completion and compliance requirements
• Collaborate with hiring managers to ensure readiness (equipment, access, schedules)
• Continuously improve onboarding processes and materials based on feedback and best practices
• Plan and execute employee events, recognition programs, and engagement initiatives
• Manage logistics, vendor coordination, and communications
• Contribute ideas to enhance the employee experience and organizational culture
• Serve as a resource for employee inquiries, resolving issues independently and escalating as appropriate
• Support HR leadership with reporting, analytics, and special projects
• Assist in developing and documenting HR processes and standard operating procedures (SOPs)
• Maintain strict confidentiality of sensitive employee and organizational information

Requirements

• Minimum of 3–5 years of relevant HR, administrative, or related experience
• An associate’s or bachelor’s degree in human resources, Business Administration, or related field preferred
• Bilingual proficiency in Spanish and English strongly preferred
• Demonstrated experience supporting benefits administration, recruiting coordination, and onboarding
• Strong proficiency with HRIS systems and Microsoft Office Suite, especially Excel
• Experience with ATS platforms and HR reporting tools preferred

Technologies

• ADP
• HRIS
• Microsoft Office Suite
• Microsoft Excel
• ATS platforms
• HR reporting tools

Benefits

• Engaged, supportive culture
• Career growth opportunities
• Competitive pay and perks
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Life insurance
• Pet insurance (optional)
• Auto insurance (optional)

Why join Ross-Simons?

• Engaged, supportive culture: Inclusive workplace with employee-led events, wellness initiatives, and community involvement
• Career growth: Clear advancement opportunities with a track record of internal promotions
• Competitive pay and perks: Robust compensation packages, employee discounts, and summer hours flexibility
• Comprehensive benefits: Medical, dental, vision, 401(k) with match, life insurance, and optional pet and auto insurance