People Operations Coordinator

Join Highway West Vacations as a part-time, onsite seasonal People Operations Coordinator in Madison, NH. This role supports high-volume HR tasks, onboarding, payroll, and employee administration during peak periods, offering hands-on experience with HRIS and payroll systems, a collaborative team environment, and the opportunity to influence the employee experience through organized processes. Compensation is $20 per hour.

Responsibilities

• Coordinate onboarding for seasonal hires, process employment documents and status changes, and accurately enter and maintain employee data in HRIS and payroll systems.
• Support high-volume hiring by managing onboarding communications, scheduling orientations, and ensuring paperwork is completed on time.
• Maintain confidential employee records, both electronic and paper, in line with company policies and applicable regulations.
• Track attendance, timekeeping, leave balances, and other workforce data to support accurate payroll processing.
• Partner with site managers to ensure timely payroll submissions and employee data updates throughout the season.
• Serve as the primary point of contact for seasonal employees and supervisors for HR, payroll, and policy questions.
• Coordinate onboarding communications and employee engagement activities to support a positive experience during employment.
• Assist with workers' compensation claim documentation and administrative coordination within the assigned region.
• Support employee relations matters by documenting concerns, facilitating follow-up actions, and escalating issues to People Operations leadership as appropriate.
• Conduct exit interviews and offboarding activities for seasonal and temporary employees, as requested.
• Generate reports, conduct audits, and review HR/payroll data to ensure accuracy and compliance.
• Assist with workforce planning, staffing transitions, and end-of-season employment administration.

Requirements

• High school diploma or equivalent required; associate degree, HR coursework, or payroll certification preferred.
• Previous experience in Human Resources, Payroll, Employee Services, Staffing, or Administrative Support preferred.
• Experience supporting seasonal, high-volume, or hourly workforces strongly preferred.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced, seasonal environment.
• Strong interpersonal, communication, customer service, and problem-solving skills.
• Working knowledge of payroll processes, HR practices, and employment compliance requirements preferred.
• Ability to adapt quickly to changing staffing needs and business priorities.

Technologies

• Microsoft Office Suite (Excel, Word, Outlook)
• HRIS
• Payroll systems

Special Requirements

• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Flexibility to work extended hours, weekends, or adjusted schedules during peak hiring and operational periods, as needed.
• Ability to support high-volume onboarding and employee administration activities during seasonal ramp-up and ramp-down periods.