Senior Human Resource Generalist

Gulf Coast Children's Advocacy Center is seeking a Senior HR Generalist to serve as the primary operational partner to the HR Director. This onsite role in Panama City, Florida handles day-to-day HR administration, compliance, onboarding, and employee support for a nonprofit team of 100+ across multiple locations, with compensation at USD 22 per hour.

Responsibilities

• Keep thorough, confidential personnel records up to date and well organized.
• Process changes to employee status, including hires, transfers, promotions, leaves, benefits updates, and separations.
• Coordinate job postings, manage applicant tracking, review resumes, conduct phone pre-screens, reference checks, and prepare hiring documentation.
• Oversee background screenings, fingerprinting, drug testing, tuberculosis testing, and other required pre-employment clearances.
• Maintain professional and timely communication with candidates and pending employees throughout hiring and onboarding.
• Prepare personnel files, training records, orientation materials, welcome items, and assigned equipment for new employees.
• Maintain and audit HR compliance systems involving employee qualifications, evaluations, licenses, certifications, background screenings, grant requirements, and regulatory deadlines.
• Support I-9 compliance, civil rights documentation, accreditation activities, audits, insurance applications, and personnel-related grant requirements.
• Assist with benefits enrollment, qualifying life events, workers’ compensation documentation, disability claims, medical leave, FMLA, ADA accommodation administration, and Employee Assistance Program requests.
• Administer routine retirement-plan processes, records, reporting, audits, and vendor coordination.
• Prepare and maintain HR, workforce, compliance, onboarding, separation, retirement, and audit reports.
• Maintain inventory and assignment records for agency-issued technology, equipment, identification badges, keys, and access items.
• Serve as the primary HR administrative contact for assigned benefits, retirement, screening, technology, telephone, insurance, and other vendors.
• Respond to routine employee questions and provide professional, service-oriented HR support.
• Identify inefficiencies and recommend improvements that strengthen compliance, reduce organizational risk, and improve employee service.
• Perform additional HR responsibilities and special projects as assigned by the Human Resources Director.

Requirements

• Thrives in a fast-paced environment and takes initiative while working independently.
• Enjoys building relationships and delivering exceptional customer service.
• Committed to a workplace built on respect, compassion, and accountability.
• Exhibits high integrity, professionalism, discretion, and confidentiality.
• Demonstrates sound judgment, initiative, reliability, and appropriate risk awareness.
• Strong organization, accuracy, attention to detail, follow-through, and time management.
• Ability to independently prioritize competing responsibilities and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Analytical, critical-thinking, problem-solving, and resourceful approach.
• Knows when to handle matters independently and when to escalate.
• Compliance-focused with a continuous-improvement mindset.
• Maintains professional boundaries and works effectively with employees, supervisors, leadership, vendors, and applicants.

Technologies

• Microsoft 365
• Google Workspace
• Adobe Acrobat
• Spreadsheets
• Databases
• HRIS
• Applicant tracking systems
• Electronic document-management systems
• Video-conferencing platforms

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education

• Bachelor's degree (Preferred)

Experience

• Administration or HR: 5 years (Preferred)

License / Certification

• SHRM Certified Professional (Preferred)

Work Location

• In person