Talent Acquisition Partner - Closing & Conversion

Remote Talent Acquisition Partner focused on closing and conversion for Mortgage Loan Officers across CrossCountry Mortgage's branches, owning late-stage engagement, offers, and onboarding.

Responsibilities

• Collaborate with branch and regional leadership to advance strategic growth across high-performing teams.
• Coordinate with internal recruiting to align candidate pipelines, priorities, and regional market strategy.
• Target and secure experienced, high-producing Mortgage Loan Officers and teams.
• Own late-stage recruiting lifecycle, driving conversion from offer to acceptance and onboarding.
• Lead advanced-stage candidate engagement by presenting opportunities, answering questions, and guiding final decisions.
• Conduct high-impact closing conversations, clearly articulating CrossCountry Mortgage value, compensation, and growth paths.
• Influence and convert qualified candidates into hires through a consultative, relationship-driven approach.
• Partner with leadership to design and present competitive, customized offers aligned with candidate motivations and business goals.
• Facilitate open, professional discussions about compensation, transition timelines, and onboarding expectations.
• Develop tailored closing strategies for high-value candidates using market intelligence, production data, and competitor insights.
• Improve offer acceptance rates by identifying risks early and addressing candidate concerns throughout decision-making.
• Serve as the primary contact for late-stage candidates to ensure a seamless experience through offer and onboarding transitions.
• Build and maintain relationships with top talent to understand career objectives, production drivers, and long-term goals.
• Leverage production data, market insights, and industry tools to spot trends and steer recruiting strategies.
• Monitor the competitive landscape within the mortgage sector, including talent movement and market positioning.
• Track closing metrics such as offer acceptance and declines to continuously refine conversion strategies.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• Minimum seven years of experience in mortgage banking, retail lending, or financial services, preferably in high-production or large-scale mortgage environments.
• Experience as a Recruiting Manager at a top-performing organization supporting $2B+ in production or within a leading mortgage competitor handling $5B+ annual volume.
• Deep understanding of mortgage production metrics, including loan volume, pipelines, and performance indicators.
• Strong ability to leverage data, market intelligence, and industry insights to shape strategy and influence outcomes.
• Excellent relationship-management skills with proven aptitude for engaging and influencing candidates in advanced interview stages.
• Outstanding communication, negotiation, and business acumen, capable of handling complex and sensitive discussions.
• Ability to work independently in a dynamic, performance-driven setting while collaborating across teams.

Benefits

• Competitive compensation package
• Medical, dental, and vision coverage
• 401(k) plan
• Company-provided short-term disability
• Employee assistance program
• Wellness program

Position Overview

The Talent Acquisition Partner focused on closing and conversion drives strategic growth by securing top Mortgage Loan Officer talent for designated branches or regions within a large-scale, high-production mortgage platform. This role concentrates on the later, most critical stages of the recruiting lifecycle, engaging qualified candidates after initial screening and owning conversion outcomes through high-impact closing efforts, including guiding candidates through the final steps.

CALIFORNIA RESIDENTS

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