Human Resource Operations Coordinator

At BJ’s Wholesale Club, Inc., this part time Human Resource Operations Coordinator role supports core people operations inside the club and helps keep essential HR processes running smoothly. You will assist with administrative HR functions, participate in assigned hiring activities, and coordinate key moments like orientation, benefits onboarding, scheduling, and weekly payroll.

Key Responsibilities

• Provide administrative support for club HR operations and assigned hiring processes.
• Coordinate team member orientation and benefit enrollment, including assistance with updating and maintaining HR records, filing, and team member communication.
• Run comprehensive scheduling for all hourly team members and ensure club payroll is completed accurately and on time each week, while maintaining proper payroll records.
• Support weekly meetings with the Center of Excellence (CoE) and set up second interviews for Club Manager/Assistant Club Manager as assigned.
• Conduct new team member orientation and facilitate and track training for all new hires.
• Serve as the on-site administrator of an intranet-based training and communications system to coordinate club training needs (such as cashier training and safety).
• Maintain required documentation for performance management and disciplinary processes, including corresponding logs.
• Administer personnel paperwork, including new hire documentation, hourly wage increases, hourly promotions, terminations, and support for worker’s compensation and unemployment claims.
• Support club talent acquisition by maintaining the in-club hiring table and recruitment marketing materials to “GOLD” standards, communicating team member referral program availability, and partnering with local community organizations.
• Conduct benefit orientations and support communication for annual benefits open enrollment.
• Process LOAs in coordination with the LOA Specialist and outside vendor, address LOA/WC questions and issues, communicate with Home Office and relevant vendors, and log incidents into Alert/LPMS.
• Maintain team member personnel and medical files, handle confidential information appropriately, and answer team member questions or direct them to the right company resources.
• Handle non-complex team member relations matters or escalate issues to the assigned manager as needed.
• Gather ordering information and input Aruba orders.
• Maintain “GOLD” standard presentation of the breakroom and HR office area daily, support team member recognition and engagement events as assigned, and keep HR communication boards updated.
• Ensure legal compliance postings are current, complete HR self-audits for the club operational audit, attend meetings via broadcast/Zoom with the Regional HR Business Partner and designated Home Office participants, and perform additional administrative tasks as required.
• Follow and maintain club policies and procedures, including working in other departments as needed.
• Maintain regular, predictable, full attendance, which is essential to the role.

Required / Preferred Qualifications

• Attention to detail
• Strong interpersonal and organization skills
• Prior HR, administrative, or clerical experience is preferred
• Basic computer knowledge: MS Word, MS Excel, and email required

Tools and Systems

• MS Word, MS Excel, Email
• Intranet-based training and communications system
• Alert/LPMS
• Aruba orders
• Lincoln Financial, Sedgwick
• Broadcasts/Zoom

Location and Schedule

• Location: Dedham, MA (onsite)
• Job type: Part time

Compensation

The pay range for this position is $20.50 - $25.63 per hour (estimate: USD 20 - 25 per hourly).

Benefits

• Weekly Pay
• Free BJ’s Memberships: complimentary The Club Card Membership plus a free Supplemental Membership for someone in your household
• Generous Paid Time Off including vacation, personal, sick days, holidays, bereavement, and jury duty leave
• Flexible and Affordable Health Benefits: three medical plan options, plus optional dental, vision, Health Savings Account (HSA), and flexible spending account options
• 401(k) Retirement Savings Plan with company match (available to team members 18 and older)
• Employee Stock Purchase Plan using after-tax payroll deductions to purchase BJ’s common stock at a 15% discount

Job Conditions

• Most of the time spent moving about on hard surfaces
• Occasionally may need to twist, lift, bend, pull, reach, and move files or boxes
• Frequent time sitting at a computer
• Sometimes required to lift up to 30 pounds; may require lifting and moving heavy or awkward objects in excess of 30 pounds with assistance
• Indoor environment with frequent exposure to temperature extremes and loud noises; occasional exposure to cleaning agents