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Job Description

Federal HR support role in Los Angeles providing clerical and technical assistance to a HR team handling recruitment, classification, benefits, and personnel actions.

Responsibilities

  • Provide clerical and technical support in recruitment and placement, classification, employee benefits, and processing personnel actions.
  • Process onboarding for new employees and conduct orientation sessions.
  • Review security information and documents submitted and track progress on them.
  • Review requests for personnel actions and resolve discrepancies and errors.
  • Inform employees about available benefits and eligibility.
  • Maintain and manage electronic filing systems.

Requirements

  • You must be a U.S. Citizen or National.
  • Initial appointment requires satisfactory pre‑employment adjudication, including fingerprinting, credit and tax checks, and drug testing; continued employment depends on a favorable background investigation.
  • You must be registered for Selective Service, if applicable.
  • Selected candidates may be required to complete a one year probationary period.
  • You must meet all qualification requirements by the closing date.
  • Typing at least 40 words per minute based on a 5 minute sample with three or fewer errors (typing test may be required later).
  • GS-5 eligibility: at least one full year of specialized experience equivalent to the GS-4 level in the Federal Service, or four years of education above high school, or an equivalent combination of education and experience.
  • Specialized Experience for GS-5 includes applying standardized rules and procedures to provide administrative support; using office automated systems to enter, retrieve, and manage data; maintaining, preparing, and assembling files and logs; reviewing documents for accuracy and reconciling errors; processing and reviewing personnel actions for accuracy, discrepancies, and missing information.
  • Combined Education and Experience may meet the one year of specialized experience requirement beyond the second year of college; only education beyond the first 60 semester hours is creditable toward specialized experience.
  • GS-6 eligibility requires at least one year of specialized experience equivalent to the GS-5 level, such as reviewing HR documents for completeness and providing information on employee benefits.
  • GS-7 eligibility requires at least one year of specialized experience equivalent to the GS-6 level, including applying regulations to determine correct HR codes and explaining basic federal employment policies and procedures to applicants and employees.
  • ICTAP and CTAP provide selection priority for eligible displaced or surplus Federal employees, when criteria are met.
  • Education must be accredited by a recognized accrediting institution; provide attendance and degrees from accredited institutions.
  • All documentation must be in English or include an English translation.
  • If qualifying based on education, provide an unofficial college transcript and foreign education evaluation if applicable.
  • Veterans' Preference documentation may be required.
  • CTAP/ICTAP documentation may be required (separation notice, SF-50 showing current position, grade, promotion potential, and duty location, plus most recent performance appraisal).
  • Reasonable Accommodation documentation support for USA Hire assessments may be required.
  • Current or former political appointees: SF-50 documentation and disclosure of political appointment details if applicable.

Technologies

  • Office automated systems
  • Electronic filing systems

Benefits

  • Paid vacation
  • Sick leave
  • Holidays
  • Telework
  • Life insurance
  • Health benefits
  • Participation in the Federal Employees Retirement System

Open to

  • The public
  • U.S. Citizens, Nationals or those who owe allegiance to the U.S.
  • Clarification from the agency: All U.S. Citizens

How to apply

  • Read the entire announcement and all instructions before applying.
  • To apply, complete the initial online application, including the online assessment and submission of all required documents listed in Required Documents.
  • Submit the complete application package by 11:59 PM (ET) on 07/31/2026.
  • Begin by clicking Apply Online, answer questions, attach supporting documents, and submit before the deadline.
  • After submission, you may be notified if additional online assessments via the USA Hire Competency Based Assessment system are required.

How you will be evaluated

  • Evaluation is based on how well you meet the listed qualifications.
  • Your complete package will be reviewed under DOJ category rating procedures, using your resume, online questionnaire, and supporting documents.
  • If basically qualified, materials are compared to online responses; inconsistencies may affect consideration.
  • Qualified applicants are placed into Best Qualified, Highly Qualified, or Qualified categories, with Veterans' Preference providing priority within those groups.
  • Competencies assessed include accountability, attention to detail, customer service, decision making, flexibility, integrity, interpersonal skills, learning, reading comprehension, reasoning, self management, stress tolerance, and teamwork.
  • An online assessment is required and includes a cut score; you must meet or exceed it to be considered.
  • Misrepresenting qualifications or cheating on assessments may result in removal from consideration.

Required Documents

  • Responses to the Online Occupational Questionnaire collected during the application process.
  • Resume not to exceed two pages; include official position title, employer name and contact, start and end dates (month, day, year), full-time status or weekly hours, and a description of duties and achievements.
  • Experience may include paid and unpaid work, including volunteer service; include details that translate to the role.
  • If qualification is based on education, provide unofficial transcripts and foreign credential evaluations if applicable.
  • Veterans' Preference documentation, if applicable.
  • CTAP/ICTAP documentation, if applicable (separation notice, SF-50, and most recent performance appraisal).
  • Reasonable Accommodation documentation for USA Hire assessments, if applicable.
  • Current or former political appointees must disclose SF-50 information if applicable.
  • Education must be accredited; provide evidence from institutions recognized by the U.S. Department of Education.
  • Failure to provide all required information may result in an ineligible rating or lower overall ranking.

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