Human Resources Associate Manager (Support Center)

Based in Rosemead, CA with a hybrid work arrangement, this role supports Panda Restaurant Group's senior leadership in shaping organizational effectiveness, workforce planning, and talent strategies aligned with department goals, leadership development, and associate relations. Salary for this position ranges from USD 90,000 to 126,500 per year and requires a Bachelor's degree plus at least five years of HR experience.

Responsibilities

• Under the guidance of HR leadership, acts as a strategic advisor to senior leaders, offering coaching on leadership effectiveness, performance management, and talent development; guides leaders through evaluations and supports career development to build high performing teams. Advises on organizational structure, capability building, and long term talent strategy, and delivers targeted training to client groups as requested to reinforce leadership and organizational capability.
• Collaborates with senior leaders and department heads to design and execute comprehensive People Planning strategies. Assesses leadership capability, identifies high potential talent, supports succession planning, and evaluates internal candidates for key roles; provides guidance on talent placement aligned with priorities and future capability needs.
• Provides leaders with guidance on basic associate relations to ensure timely, fair, and compliant resolutions; conducts thorough investigations with clear documentation and action recommendations to mitigate risk and strengthen workplace culture. Escalates complex or high risk matters to HR leadership as needed to maintain transparency and alignment with legal and organizational standards.
• Partners with Talent Acquisition to coach and advise leaders within assigned corporate departments on hiring high quality associates who align with PRG’s mission and culture. Works with TA and department heads to ensure staffing needs are met in alignment with company and departmental standards. Develops and executes staffing plans by forecasting workforce needs, supporting internal and external talent pipelines, analyzing labor market conditions, and collaborating with internal and external partners.
• Supports department-wide initiatives and special projects that enhance organizational effectiveness, talent strategy, and HR excellence, driving improvements across HR processes, systems, and associate engagement strategies.

Requirements

• Bachelor’s degree required; business and/or HR majors and PHR/SPHR or equivalent preferred.
• Minimum five years of HR experience, with at least three years as an HR Generalist focusing on employee relations, training and development, and recruiting; retail or hospitality operations experience is preferred.
• Successful completion of initial and periodically required trainings.
• Must obtain a valid Food Handler's Card within 30 days of employment.

Benefits

• Hybrid work schedule
• 401(k) with company match
• Yearly bonus opportunity
• Full medical, dental, and vision insurance
• On-site fitness center, biometric screening, and flu vaccination clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with seven federal holidays
• Continuous education assistance and scholarships
• Income protection including disability, life, and AD&D insurance
• Bereavement leave
• Benefits available for eligible permanent full-time associates

Panda Strong Since 1983

Founded in Glendale, California, Panda Restaurant Group is the largest family owned American Chinese restaurant concept in the United States, with nearly 2,800 locations worldwide. The company remains dedicated to delivering exceptional Asian dining experiences while fostering an environment that values family and supports personal growth for its team members and communities.

Equal Opportunity Employment

Panda Restaurant Group, Inc. is an Equal Opportunity Employer. The company provides equal opportunity and does not discriminate on the basis of protected characteristics including sex, gender, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, or veteran status.