Support HR and payroll operations as a section coordinator under the direction of the HR Manager in a Memphis, TN onsite role.

Coordinate and supervise daily activities of assigned personnel, including assigning, directing, and reviewing work for accuracy, efficiency, and productive output
Interview and recommend selections, promotions, status changes, disciplinary actions, and terminations; complete performance evaluations for assigned position(s)
Process payroll and oversee resolution of payroll issues, complaints, and concerns by researching facts and applicable legal considerations
Process internal bid and non-bid job postings according to union guidelines, if applicable
Coordinate departmental new hire recruitment and applicant tracking, including background checks, physicals, motor vehicle reports, and specialized license verification/renewals
Conduct interviews and assist with departmental onboarding procedures
Prepare reports of findings using observation, analysis, interviews, and investigation; include justifications and recommendations to support compliance
Monitor and track sick leave; make initial recommendations for FMLA/ADA coverage
Serve as a liaison between employees and Shelby County Administrative Services/HR
Act as OJI Coordinator for the department
Coordinate programs and projects for internal annual requirements
Review, investigate, and prepare reports related to vacancies, attendance and absence management, and risk management issues
Review utilization of resources and recommend solutions to improve operating performance
Perform other related duties as required or directed

Four (4) years of experience in employment administration or payroll, or coordinating special projects in a human resources environment
Bachelor’s degree from an accredited college or university in public or business administration, management, human resources, or a related field
Or an equivalent combination of education, training, and/or experience
Proof of education, training, and/or experience is required
Must have a valid Tennessee Driver’s License or obtain one by the date of employment
Must have access to an operable automobile and meet County requirements for automobile insurance upon date of employment
Ability to travel to other Shelby County Government site locations as required

Extensive knowledge of Shelby County program principles, concepts, and methodologies
Practical knowledge of interpreting, explaining, developing, and applying procedures
Substantial analytical and problem-solving skills
Ability to analyze facts, identify problems, draw conclusions, and recommend or take appropriate action
Thorough knowledge of organization and related practices, including financial (budgeting, accounting, auditing), purchasing, and personnel management
Ability to supervise and coordinate support personnel
Strong Microsoft Office skills to prepare documents and track data
Ability to succeed in a collaborative team environment
Good judgment in evaluating situations and making decisions

Position is subject to a background check for convictions with a substantial relationship to potential job duties; such convictions will be considered and will not automatically disqualify a candidate
Residency: Employees hired after September 1, 1986 must be residents of Shelby County and continue residing in the County as a condition of employment, with exemptions for certain public safety/civil service roles and listed department/position categories
Residency exemption does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department

Human Resources Coordinator (Support Services)

Job Description