Human Resources Coordinator (Support Services)

Support HR and payroll operations as a section coordinator under the direction of the HR Manager in a Memphis, TN onsite role.

Responsibilities

• Coordinate and supervise daily activities of assigned personnel, including assigning, directing, and reviewing work for accuracy, efficiency, and productive output
• Interview and recommend selections, promotions, status changes, disciplinary actions, and terminations; complete performance evaluations for assigned position(s)
• Process payroll and oversee resolution of payroll issues, complaints, and concerns by researching facts and applicable legal considerations
• Process internal bid and non-bid job postings according to union guidelines, if applicable
• Coordinate departmental new hire recruitment and applicant tracking, including background checks, physicals, motor vehicle reports, and specialized license verification/renewals
• Conduct interviews and assist with departmental onboarding procedures
• Prepare reports of findings using observation, analysis, interviews, and investigation; include justifications and recommendations to support compliance
• Monitor and track sick leave; make initial recommendations for FMLA/ADA coverage
• Serve as a liaison between employees and Shelby County Administrative Services/HR
• Act as OJI Coordinator for the department
• Coordinate programs and projects for internal annual requirements
• Review, investigate, and prepare reports related to vacancies, attendance and absence management, and risk management issues
• Review utilization of resources and recommend solutions to improve operating performance
• Perform other related duties as required or directed

Requirements

• Four (4) years of experience in employment administration or payroll, or coordinating special projects in a human resources environment
• Bachelor’s degree from an accredited college or university in public or business administration, management, human resources, or a related field
• Or an equivalent combination of education, training, and/or experience
• Proof of education, training, and/or experience is required
• Must have a valid Tennessee Driver’s License or obtain one by the date of employment
• Must have access to an operable automobile and meet County requirements for automobile insurance upon date of employment
• Ability to travel to other Shelby County Government site locations as required

Technology

• Microsoft Office

Knowledge, Skills, and Abilities (KSAS)

• Extensive knowledge of Shelby County program principles, concepts, and methodologies
• Practical knowledge of interpreting, explaining, developing, and applying procedures
• Substantial analytical and problem-solving skills
• Ability to analyze facts, identify problems, draw conclusions, and recommend or take appropriate action
• Thorough knowledge of organization and related practices, including financial (budgeting, accounting, auditing), purchasing, and personnel management
• Ability to supervise and coordinate support personnel
• Strong Microsoft Office skills to prepare documents and track data
• Ability to succeed in a collaborative team environment
• Good judgment in evaluating situations and making decisions

Disclaimers

• Position is subject to a background check for convictions with a substantial relationship to potential job duties; such convictions will be considered and will not automatically disqualify a candidate
• Residency: Employees hired after September 1, 1986 must be residents of Shelby County and continue residing in the County as a condition of employment, with exemptions for certain public safety/civil service roles and listed department/position categories
• Residency exemption does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department