Human Resources Manager

Lead the credit union’s full-cycle people operations, from hiring and training through compensation, benefits, and compliant employee records.

Responsibilities

• Screen applicants by conducting phone interviews and schedule in-person interviews
• Maintain employment and credential records and coordinate organization-wide certifications (including NMLS, Notary, CSP, Integrity Coaching and Selling, Rex Johnson loan training, and others as applicable)
• Develop and coordinate a new hire process for all positions
• Coordinate staff training throughout the year, including product webinars, on-site training, and annual all staff training
• Design, update, and manage written and online training materials
• Conduct training needs assessments and evaluate employee survey results to determine training programs and organizational issues to address
• Create and distribute employee engagement content via email, newsletters, and the intranet
• Promote and enforce service standards across the organization
• Coordinate payroll, training, and licensing for the Best Financial Insurance Agency
• Manage scheduling and documentation for the Weekly Connect staff training initiative
• Partner with department managers to create and maintain training checklists, updating them as products and services change
• Coordinate the orientation and training of all new employees
• Work with the leadership team to build human resources skills needed for day-to-day operations
• Oversee compensation programs to ensure regulatory compliance
• Administer employee payroll and ensure accurate, timely remittance to employees, third-party vendors, and government agencies for payroll, benefits, and taxes
• Administer benefit programs, including: health, retirement, death, disability, flex spending accounts, and unemployment
• Administer paid time off programs: sick time, personal time, bereavement time, jury duty, holiday, employee engagement, paid parental leave, and vacation time
• Maintain the accuracy of the employee time off calendar and assist with employee scheduling as needed
• Evaluate and recommend improvements to benefit programs
• Facilitate the creation and maintenance of individual development plans for all employees
• Assist in building 90-day action plan goals, employee reviews, and strategic goal setting
• Develop and implement a progressive warning system and oversee employee discipline for regulatory compliance and standardized processes
• Coordinate the credit union’s fundraising efforts with community charities
• Evaluate HR procedures and technology solutions to improve human resource data management
• Ensure the integrity and security of employment records
• Assess organizational culture and provide recommendations and action items aligned with company goals
• Recommend and establish HR and training policies and procedures
• Create, revise, and retire job descriptions and classified ad content as needed
• Manage classified ads on the corporate website and employee search engines, including college job boards and local media
• Oversee incentive program(s) to verify accuracy and ensure incentives are paid via payroll
• Manage the employee recognition platform
• Monitor and enforce employee apparel branding standards (BFCU/BFIA)
• Coordinate ongoing employee engagement initiatives, including employee events, surveys, and committees such as Health and Wellness
• Other duties as assigned

Requirements

• Associate (Preferred)
• SHRM or HR Certification (Preferred)
• Microsoft Office: 1 year (Preferred)
• Human resources management: 1 year (Preferred)

Technologies

• Microsoft Office

Benefits

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement

Work Location

• Muskegon, MI (onsite)
• Multiple locations

Job Type

• Full-time

Pay

• From $48,790.00 per year