Human Resources Recruiter

Vitalizing Business Solutions Inc is seeking an experienced Human Resources Recruiter to lead the full-cycle hiring for a Winchester, Kentucky based call center supporting CMS Medicare/Medicaid. This onsite role focuses on attracting, screening, and hiring Customer Service Representatives and other call center staff who meet CMS compliance and service-excellence standards. The position combines high-volume recruiting with regulatory awareness in a dynamic healthcare support environment.

Compensation

Salary: USD 55,000 - 60,000 per year. Location: Winchester, Kentucky (onsite).

Responsibilities

• Manage end-to-end recruitment for Customer Service Representatives (CSRs) and other call center roles
• Attract, assess, and hire candidates with the required skills, experience, and commitment to service excellence and CMS compliance
• Build the call center's staffing foundation through proactive recruitment and workforce planning
• Ensure CMS Medicare/Medicaid compliance requirements related to call center operations (e.g., HIPAA)
• Available to work on site at the Winchester, Kentucky location

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field
• Minimum of 5+ years of experience with at least 2 years in an HR Recruiter role, preferably supporting a high-volume call center or similar operational environment
• Strong knowledge of federal and Kentucky state employment laws and regulations
• Experience with CMS Medicare/Medicaid compliance requirements related to call center operations (e.g., HIPAA) is required
• Exceptional written and verbal communication, interpersonal, and active listening skills
• Proficiency in using Applicant Tracking Systems (ATS), HR databases, and Microsoft Office Suite
• Available to work on site at the Winchester, Kentucky location

Technologies

• Applicant Tracking Systems (ATS)
• HR Databases
• Microsoft Office Suite