Human Resources Representative
Job Description
Onsite Human Resources Representative supporting a client’s call center workforce in Kansas City, MO with onboarding, recruitment, timekeeping, employee relations, and daily HR operations for Noor Workforce Solutions.
Responsibilities
- Greet new hires and guide them through onboarding, badge issuance, and completion of HR paperwork
- Assist employees with timecard issues, payroll inquiries, and policy guidance
- Collaborate with client leadership on attendance and staffing needs
- Coordinate with client management to ensure timely HR processes and supportive guidance
- Monitor and report HR activity to Noor WFS's corporate HR team
- Support a positive, compliant work environment
What You'll Do
- Orient new hires, assist with onboarding, badging, and related HR documentation
- Provide guidance on timecards, payroll questions, and policy interpretation
- Partner with client management on attendance and staffing requirements
- Work with client teams to ensure timely HR processes and effective support
- Track HR activity and deliver reports to the agency's corporate HR group
- Foster a constructive and compliant workplace culture
Requirements
- Minimum 3 years of HR, recruiting, or administrative experience; staffing, call center, or high-volume environment experience is a plus
- Willingness to consent to background and identity verification for U.S. federal employment and contracting to obtain a smart-card badge for secure access
- Knowledge of HR practices, onboarding, recruitment, and employment compliance (I-9s, new hire paperwork, employee relations)
- Strong communication and interpersonal skills; able to build relationships with employees, managers, and clients
- Comfortable in a fast-paced, people-focused environment
- Highly organized with meticulous attention to detail and ability to manage multiple priorities
- Proficient in Microsoft Office and HR systems or portals; experience with applicant tracking or onboarding platforms preferred
- Ability to maintain confidentiality and handle sensitive information professionally
- Dependable and flexible, with the ability to adapt to changing needs or schedules
- High school diploma or equivalent required; associate or bachelor’s degree in HR, Business, or related field preferred
- Willingness to complete required background screenings prior to starting, in compliance with federal, state, and local regulations
Technologies
- Microsoft Office
- HR systems or portals
- Applicant tracking or onboarding platforms
Compensation
Salary: USD 60,000 - 65,000 per year
Benefits
- Competitive pay based on experience
- Paid time off (PTO) and paid holidays
- Benefits package
- Onsite perks, such as employee appreciation events or wellness initiatives
- Weekly pay
- Access to basic health coverage or MEC plan (if eligible)
- Paid sick leave where required by state or local law
- Experience in a high-volume HR environment with potential for long-term placement or future assignments
- Networking opportunities with client management and recruiting teams
Why Join Noor WFS
- Competitive pay based on experience
- Paid time off (PTO) and paid holidays
- Benefits package
- Onsite perks, such as employee appreciation events or wellness initiatives
- Weekly pay
- Access to basic health coverage or MEC plan (if eligible)
- Paid sick leave where required by state or local law
- Experience in a high-volume HR environment with potential for long-term placement or future assignments
- Networking opportunities with client management and recruiting teams
Physical Requirements
- Ability to sit or stand for extended periods during meetings, orientations, or administrative tasks
- Regular use of hands to handle, type, and operate office equipment
- Must be able to walk throughout the worksite to conduct check-ins, attend meetings, or support onsite activities
- Occasionally lift, carry, or move materials or office supplies weighing up to 25 pounds
- Good vision and hearing to read documents and communicate clearly in person or by phone
- Ability to remain calm and professional in fast-paced or noisy environments