People Operations Generalist

MDpanel is scaling its people operations across 24+ states and Canada, and the People Operations Generalist plays a central role in keeping employee-related processes consistent, compliant, and well-documented. Reporting to the Director of People Operations, this onsite California position combines employee relations intake, leave administration, multi-state compliance, and HRIS-driven workflow improvements to support everyday operational needs as the organization grows.

What you’ll do

• Act as the first point of intake for employee relations matters, completing initial assessments and routine investigations, maintaining thorough documentation, and partnering with the Director on complex or high-risk cases.
• Provide managers day-to-day guidance on performance conversations, attendance, accommodations, and policy application, escalating complex or high-risk matters as needed.
• Administer leaves of absence end-to-end across all states of operation, including FMLA, CFRA, PDL, and state paid leave programs, coordinating with payroll and benefits vendors.
• Own the interactive process for workplace accommodations, ensuring compliant documentation throughout.
• Manage the multi-state compliance calendar, including required postings, state registrations, new-hire reporting, wage and hour requirements, and annual filings such as EEO-1 and California pay data reporting.
• Monitor legislative and regulatory changes across all states of operation, with particular depth in California, and translate updates into policy and process revisions.
• Maintain audit-ready records, including I-9 compliance and personnel file standards.
• Own onboarding and offboarding execution, supporting a consistent, compliant, and high-quality employee experience.
• Serve as backup to the payroll administrator.
• Ensure HRIS data integrity and reporting built on it, including headcount, turnover, and compliance metrics.
• Operate, test, and maintain automated people workflows across the HRIS and adjacent tools, supporting the Director on new builds and identifying manual processes for future automation.
• Maintain the employee handbook and policy library, partnering with the Director on updates and rollouts.

What you bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• At least 4 years of progressive HR generalist experience, including direct ownership of employee relations intake and leave administration.
• Demonstrated multi-state HR experience with strong working knowledge of California employment law, including wage and hour, protected leaves, and accommodation requirements.
• Experience administering HRIS platforms and building reporting from them, comfortable working within configured workflows, rules, and integrations, and able to learn new systems quickly.
• Evidence of improving a manual or repetitive process through better systems use, independently or in support of a system owner.
• Proven ability to handle highly sensitive matters with discretion, sound judgment, and complete documentation.
• Strong written and verbal communication skills with the ability to build trust with employees, managers, and leadership.
• Highly organized approach and ability to manage concurrent deadlines across compliance, leave, and employee relations workstreams.

Tools and technologies

• HRIS
• Rippling

Nice to have

• PHR, SHRM-CP, or equivalent HR certification.
• Experience in healthcare, medical-legal services, or another regulated multi-state environment.
• Experience with Rippling, or workflow automation tools beyond core HRIS functionality.
• Exposure to benefits administration and open enrollment support.

Additional information

• The salary range is provided as an estimate based on current market conditions and company benchmarks.
• Actual compensation may vary based on experience, qualifications, skills, location, and internal equity.
• MDpanel is unable to provide sponsorship assistance currently.
• All applicants must have valid work authorization for the country in which they are applying.
• The compensation range may change at any time and may not be applicable to all candidates.
• If you require accommodations during the application or interview process, contact [email protected].