Store Human Resource Representative

The Store Human Resource Representative delivers HR support to store leadership by providing coaching, guidance, and coordination across key people programs. This onsite role in Portage, MI partners with store leadership and the regional HR team to support HR goals and execute strategies related to staffing, onboarding, employee relations, and talent management.

Key Responsibilities

• Assist with staffing activities, including interviewing and selection support for leadership and non-leadership roles within the store.
• Manage the applicant tracking system and oversee store position applications.
• Support effective orientation, onboarding, and training processes that support engagement and retention.
• Champion engagement initiatives including mTeam, mCulture, mPerformance, and other HR key programs.
• Ensure and facilitate effective communication across store team members.
• Partner with leadership to communicate with team members and follow up as needed.
• Assist with reporting, analysis, execution, and follow-up for talent management, talent development, talent acquisition, and total rewards processes and programs.
• Provide guidance on career development resources for team members, including running reports and tracking progress for individual development plans, talent profiles, development goals, training completion, and related efforts.
• With direction from the HR Market Manager, consult and advise store leadership on employee relations activities, dispute resolution procedures, corrective and disciplinary actions, terminations, and EEO matters.
• Support the investigation and resolution of employee complaints and/or policy violations.
• Serve as a business partner regarding company policies and procedures across employee relations, compensation and payroll, benefits administration, talent development, talent management, and disability management services.
• Support HR Market Managers with projects as needed.
• Perform other administrative duties as assigned or required.

Required Qualifications

• High school or equivalency required.
• Associate Degree or above in Human Resources preferred.
• Ability to present thought leadership, demonstrate leadership presence, and be approachable.
• Ability to take initiative and work independently.
• Strong planning, organizational, and problem-solving skills.
• Demonstrated ability to listen attentively and actively.
• Excellent communication skills (oral and written), including the ability to facilitate small and large groups in contexts such as formal presentations, working meetings, business reviews, and informal discussions.
• Demonstrated ability to design effective meetings and small group interactions, including one-on-one discussions and conflict mediations.
• Ability to develop and maintain effective relationships and build positive rapport across all levels of the organization (up, down, and sideways).
• High energy and adaptability.
• Time management and prioritization skills.
• Tenacity, emotional consistency, and courage to manage and address difficult situations.
• Schedule flexibility when business needs exist.
• Ability to maintain confidentiality and instill trust.

Technology

• Applicant tracking system

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth