Talent Acquisition Recruiter

Guitar Center is seeking a Talent Acquisition Recruiter to support hiring for the Customer Success Center in Kansas City, Missouri. In this onsite role, you will shape recruiting strategy, partner closely with Human Resources and hiring managers, and help build candidate pipelines that support a strong, long-term talent community.

This position owns full-cycle recruiting while also contributing to recruitment marketing and employer branding in the local market. You will lead intake meetings, coordinate interview processes, maintain accurate ATS records, and use recruiting analytics to continuously improve time-to-fill and hiring effectiveness.

Role overview

• Develop strategic recruiting approaches to attract and hire high-quality talent for the Customer Success Center (Sales and Customer Service).
• Partner with Human Resources as a culture champion by maintaining a qualified pipeline and supporting culture-related events that support retention.
• Build talent pools to support current and forecasted hiring needs, identifying anticipated staffing requirements and market trends.
• Participate actively in Customer Success Center leadership, management, and workforce planning meetings.

What you’ll do

• Manage full-cycle recruiting for the Customer Success Center and additional efforts including community engagement, college partnerships, and onboarding.
• Lead intake meetings to define role requirements, success criteria, and hiring timelines.
• Strategically source and engage passive talent using digital tools, networking, and talent pipelines.
• Coordinate and facilitate interviews, maintaining consistent communication and a positive candidate experience.
• Track recruiting activity, provide reporting and analytics, and adjust strategies based on performance data.
• Maintain accurate ATS records to support compliance, process efficiency, and data integrity.
• Recommend and implement process improvements to increase hiring quality, reduce time-to-fill, and strengthen recruitment effectiveness.
• Drive employer branding and recruitment marketing through job fairs, community engagement, and local outreach within the Kansas City community.
• Identify staffing needs tied to organizational changes and hiring demands, and recommend recruiting strategies accordingly.

What you bring

• 2 to 4+ years of recruiting experience in corporate, retail, or sales environments.
• Demonstrated success managing full-cycle recruitment in retail or multi-location roles.
• Strong sourcing capabilities and experience engaging passive talent.
• Excellent communication, stakeholder management, and organization skills.
• Proficiency with ATS and HR systems, with a strong understanding of recruiting analytics.

Preferred experience

• Experience supporting both corporate and field-based retail organizations.
• Knowledge of sales talent profiles, compensation structures, and performance drivers.
• Experience in fast-paced, high-growth, or matrixed organizations.

Compensation and schedule

• Location: Kansas City, MO (onsite)
• Salary: $75,000 - $85,000 per year depending on background and experience

Technologies: ATS, HR systems