Bilingual Human Resources Supervisor

Bilingual Human Resources Supervisor will lead day-to-day HR operations and support managers across recruiting, performance management, and employee relations.

Responsibilities

• Oversee daily Human Resources activities to ensure completion in line with company policies and procedures, plus all Federal, State, and local legal requirements
• Coach managers on performance management actions; support corrective action memo writing and related documentation
• Attend and/or run corrective action sessions and manage follow-up as needed
• Advise managers and supervisors on state and federal regulations and effective HR practices for employee-related matters
• Coordinate recruitment for salaried (exempt and non-exempt) roles, including sourcing, screening, and interviewing
• Ensure offers follow established procedures and are available in Workday
• Complete new hire paperwork accurately and conduct salaried new hire orientation, covering policies and benefit options
• Assess performance issues, training needs, and career development opportunities, then recommend next steps
• Deliver HR-related training (including performance counseling and employee relations topics)
• Research employee complaints and grievances where applicable and take appropriate steps toward resolution
• Compile required data and reports (including CERP, Retention, and other required reporting) and share with the appropriate personnel in a timely manner
• Administer the NOCTI program, including testing, score recording, promotions, and subsequent pay increases based on passing levels
• Identify and communicate process improvement opportunities to streamline workflows and improve efficiency
• Mentor, coach, and train or cross-train team members; provide consistent feedback on strengths and areas for improvement
• Promote safety initiatives and help maintain a zero-accident culture (including wearing appropriate PPE where required)
• Perform additional relevant duties as assigned

Requirements

• Bachelor’s degree in a relevant discipline from an accredited institution preferred
• May substitute a combination of education and experience for the degree
• Minimum 2 years progressively responsible HR experience, with emphasis on employment, employee relations, and/or benefits
• 1 year demonstrated leadership experience, including knowledge of timekeeping requirements, policy adherence, conflict resolution, and issue resolution efficiently and effectively; supervising employees preferred
• Effective communication in English (verbal and written) with internal and external customers in a timely and professional manner
• Ability to communicate in multiple languages preferred
• Strong attention to detail and organizational skills with the ability to prioritize
• Ability to work effectively with others; tact and discretion; high level of confidentiality in all matters
• Strong computer skills: MS Word, PowerPoint, Excel, Outlook; experience with HCM systems such as Workday preferred
• Self-starter with strong initiative and urgency; ability to operate in a fast-paced environment
• Bilingual English and Spanish with native-level proficiency in Spanish

Technologies

• Workday
• MS Word
• PowerPoint
• Excel
• Outlook

Benefits

• Benefits available Day 1
• On the Job Training

Work Hours

• Monday to Friday: 3:00 PM - 12:00 AM

Supervisor Responsibilities

• Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus, Conflict Management

Safety Requirements

• Follow departmental and company safety policies and programs
• Wear required protective equipment in all areas where mandatory

Physical Requirements

• Ability to remain stationary for extended periods of time
• Ability to work non-standard hours (including holidays, weekends, and/or extended shifts) as needed per business needs