Human Resources Operations Associate

Support HR operations across the employee lifecycle by keeping HR systems accurate, coordinating onboarding and offboarding, and answering associate questions.

Responsibilities

• Manage and support day-to-day HR administrative workflows using UKG, ICIMS, HR Zendesk, and other required platforms
• Monitor the HR Zendesk ticket queue and respond to associate questions or route issues to the right team members
• Create, edit, and maintain associate records in UKG and other HR platforms, including offer letters, background screening, manager access, logins, job changes, takeovers/dispositions, supervisor changes, and approvals for salary changes and internal movement
• Maintain job titles, job codes, and job descriptions across the organization, including understanding roles and minimum qualifications while meeting internal and external requirements
• Run audits of associate data to verify accuracy and integrity; build reports and presentations and share findings with internal stakeholders
• Create forms, content, and resources for HR programs and operational processes
• Monitor and update HR content on the company associate communication platform to ensure information remains accurate
• Research HR program best practices and partner with other departments to support efficient, compliant, and accurate execution of core HR processes
• Support general HR operations as backup for other HR operations associates, including recruiting support, onboarding, payroll, benefits, and HR services
• Administer pre-employment processes and support I-9 and E-Verify in partnership with HR Managers, Talent Acquisitions, and Hiring Managers
• Support HR legal and compliance needs, including unemployment, personnel file maintenance, labor law requirements, and E-Verify posters

Requirements

• Bachelor’s degree in human resources or related fields (experience may substitute for education)
• 1 year of related experience and training
• Experience with UKG or similar HRIS platforms preferred
• Knowledge of HR principles plus labor laws and regulations
• Proficiency with technology, including Microsoft Teams, Excel, PowerPoint, and Word
• Strong organizational, time management, project management, and customer service skills
• Ability to adjust to multiple demands and shifting priorities
• Ability to prioritize, multi-task, take initiative, and problem-solve while maintaining attention to detail
• Ability to communicate clearly in writing and verbally

Technologies

• UKG
• ICIMS
• HR Zendesk
• I-9
• E-Verify
• Microsoft Teams
• Excel
• PowerPoint
• Word

Benefits

• Weekly pay for associates working onsite at an apartment community
• Comprehensive healthcare coverage for full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Professional development, career growth, and role-based learning plans
• DEIB focus and multiple Employee Resource Groups (ERGs)
• Paid time off plus floating holidays and volunteer days
• Discounted perks, including Costco membership and entertainment, health and wellness, and travel discounts

Physical Requirements

• May be required to sit or stand for extended periods
• Must be able to read documents, computer screens, and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally lift or carry items (such as files or office supplies) up to 20 pounds
• Must be able to operate a computer, keyboard, mouse, and other office equipment

Work Environment

• Hybrid role requiring work in the Austin corporate office 3 days per week
• Open office environment may include bright lights, constant noises, and distractions

Employment Contingency / Background Check and Driver’s License

• Employment is contingent upon successful completion of a background check as local and federal state requirements
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver

E-Verify

• RPM Living participates in E-Verify

Equal Opportunity Employer

• RPM Living is an Equal Opportunity Employer

Application Assistance

• If you need assistance to fully participate in the application or interview process, contact through the website and select “Careers” in the “Choose a Topic” dropdown menu