HR Partner, Human Resources, AMZL

HR Partner on the AMZL PXT team focusing on employee experience, engagement, leadership development, and HR operational excellence onsite at an Amazon facility in West Chester, Ohio.

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meet established service level agreements (SLAs), and maintain accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters; handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities; support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention; reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support the execution of site-level engagement, communication, and culture-building initiatives; coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment); help prepare insights for site reviews or team discussions.
• Promote the use of self-service tools to resolve routine employee and manager questions; help identify recurring gaps and escalate opportunities to improve tool usability or adoption.

Requirements

• Experience handling confidential information
• Bachelor's degree
• Basic proficiency with Microsoft Office Suite (creating documents in Word, basic spreadsheet functions in Excel, managing calendars/emails in Outlook)
• Experience communicating effectively with diverse audiences (explaining processes, addressing concerns, providing technical guidance)

Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Benefits

• Health insurance
• Sign-on payments
• Restricted stock units (RSUs)
• 401(k) matching
• Paid time off
• Parental leave

A Day in the Life

A typical day involves balancing standard work execution with responsive employee support. You'll maintain a consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery. Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends.