HR Partner, Human Resources, AMZL PXT

Responsibilities

• Foster a constructive employee experience by implementing core programs, upholding workplace standards, and collaborating with PXT and Operations to build a culture where staff feel valued and supported.
• Deliver consistent, high-quality work within established service levels and ensure thorough documentation of HR processes and employee interactions.
• Serve as a frontline contact for employees by addressing inquiries and concerns, ensuring timely resolution or escalation as needed, while handling sensitive information discreetly and professionally.
• Assist in managing feedback mechanisms such as roundtables, floor observations, and engagement activities; track issues and follow up, collaborating with senior PXT colleagues to drive experience improvements.
• Coach front-line leaders on engagement and retention impacting behaviors, reinforce expectations, and guide them in using available tools to enhance communication, recognition, and performance conversations.
• Support site level engagement, communication, and culture-building initiatives; coordinate logistics, collect feedback, and assess effectiveness.
• Develop the ability to track and summarize PXT data including attrition and attendance trends, hiring metrics, and employee sentiment, and help prepare insights for site reviews or team discussions.
• Encourage the use of self-service tools to resolve routine questions and assist in identifying recurring gaps, escalating opportunities to improve tool usability and adoption.

Requirements

• Experience handling confidential information
• Bachelor's degree
• Basic proficiency with Microsoft Office Suite (Word for documents, Excel for basic spreadsheets, Outlook for calendars/emails)
• Experience communicating effectively with diverse audiences, explaining processes, addressing concerns, and providing technical guidance

Technologies

• Microsoft Word
• Microsoft Excel, including pivot tables, v-lookups, and formulas
• Microsoft Outlook
• AI-powered tools
• HR analytics platforms

About the team

Amazon Logistics AMZL aims to deliver an exceptional package delivery experience. We partner with a network of independent Delivery Service Providers and the Amazon Flex contractor community to fulfill customer orders. Through continuous improvement and creative problem solving, our Delivery Station teams ensure millions of packages reach their final destination efficiently.