Human Resources Associate

Memphis, TN (onsite) Human Resources Associate role focused on day-to-day HR operations, from hiring through onboarding and employee relations.

• Oversee core human resources operations, including recruitment, job postings, candidate coordination, hiring, onboarding, and employee relations
• Manage personnel records and performance management, including policy administration and HR compliance
• Support employee investigations as needed and maintain confidential disciplinary documentation
• Administer open-position workflow from approved hiring need through selection and onboarding
• Create, post, and maintain approved job openings on Indeed and other recruiting platforms
• Update job descriptions and job postings in partnership with school leadership
• Monitor applications and applicant pipelines for active positions
• Review applications and resumes based on established qualifications
• Communicate with candidates throughout the hiring process and ensure a responsive, organized candidate experience
• Schedule and coordinate interviews between candidates and school leadership; send interview invitations, confirmations, reminders, and follow-up communications
• Ensure leadership receives resumes and candidate information prior to interviews
• Maintain organized records of applicants, interviews, candidate status, and hiring decisions
• Coordinate references, background checks, and required employment screenings
• Prepare offer documentation and employment agreements as directed by leadership
• Maintain a pipeline of potential candidates for recurring and anticipated staffing needs
• Coordinate onboarding for new employees, including new hire paperwork completion that is accurate and timely
• Coordinate employee orientation and introductions to school policies, expectations, systems, and culture
• Ensure required credentials, certifications, background checks, and employment documents are collected and maintained
• Maintain standardized onboarding checklists, processes, and transition support with school leadership
• Serve as an accessible HR resource; respond to employee concerns and HR-related questions
• Support leadership with workplace concerns including employee conflicts, attendance concerns, conduct issues, and other personnel matters
• Maintain clear and confidential documentation for employee relations matters and help ensure consistent handling aligned to school policies
• Coordinate employee performance management processes and support supervisors with documentation of performance concerns
• Prepare HR documents such as written warnings, corrective action, and performance improvement plans; support progressive discipline
• Track follow-up dates and required performance actions; maintain records of coaching, corrective action, and performance improvement activity
• Support employee evaluation processes established by school leadership
• Maintain complete, accurate, confidential, organized employee personnel files and track employment status changes
• Track required employment documents, credentials, licenses, certifications, background checks, and acknowledgments
• Maintain standardized HR forms, templates, checklists, documentation, and keep personnel files audit ready
• Support compliance with applicable employment laws, regulations, school policies, and charter school requirements
• Maintain required employment eligibility documentation and an HR compliance calendar to meet recurring deadlines
• Assist leadership with developing, reviewing, and updating employee policies and procedures; help maintain the employee handbook
• Communicate HR policy and procedure updates to employees, including completion of required policy acknowledgments
• Help supervisors consistently administer school HR policies and recommend improvements to HR procedures as the organization grows
• Coordinate HR processes for resignations, terminations, and other separations; assist with exit interviews when appropriate
• Maintain separation documentation and coordinate with other departments regarding property, credentials, and system access during departures
• Maintain a standardized employee departure checklist
• Support a mission-aligned workplace culture and assist with employee recognition, engagement, and retention initiatives
• Identify recurring employee concerns and organizational trends; support initiatives to strengthen morale, accountability, retention, and organizational effectiveness
• Maintain accurate HR information within applicable school systems
• Create standardized HR workflows, processes, checklists, templates, tracking systems, and recurring calendars; identify opportunities to simplify and automate administrative processes
• Maintain organized and secure digital personnel records
• Prepare HR reports and workforce information requested by school leadership
• Continuously evaluate HR processes and recommend improvements

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, Education Administration, or a related field preferred
• 3+ years of human resources or people operations experience preferred
• Demonstrated experience with recruiting, applicant coordination, employee relations, onboarding, personnel documentation, performance management, or HR compliance
• Experience managing job postings and coordinating interviews strongly preferred
• Strong written and verbal communication skills
• Exceptional organization and attention to detail
• Ability to manage confidential and sensitive employee information with discretion
• Strong interpersonal skills and ability to work effectively with employees at all levels
• Ability to manage multiple priorities, open positions, and deadlines simultaneously
• Strong judgment and problem-solving skills
• Comfort using technology, recruiting platforms, and HR systems
• Ability to work independently while partnering closely with school leadership

Technologies

• Indeed

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Preferred qualifications

• Experience within a school, charter school, education organization, nonprofit, government agency, or similarly regulated environment
• Experience using Indeed or other recruiting platforms
• Experience managing employee relations matters and workplace investigations
• Experience with performance improvement plans and progressive discipline
• Experience developing HR policies, procedures, or employee handbooks
• Knowledge of Tennessee employment requirements
• Familiarity with educator licensure, credentialing, or school personnel compliance
• SHRM-CP, PHR, or another recognized HR certification is preferred but not required