Human Resources Manager

Home Care Services is hiring a Human Resources Manager to support people operations in a fast-paced, multi-office home care environment in Lawrence, MA (onsite). This role focuses on full-cycle recruiting, onboarding, and day-to-day employee management, with an emphasis on compliance, accurate HR operations, and programs that support retention and benefits.

Key Responsibilities

• Own full-cycle recruiting across multiple locations and departments
• Partner with branch managers to clarify role needs and align hiring strategies
• Create, post, and manage job listings on platforms including Indeed and MyCNA
• Screen candidates, run pre-interviews, and coordinate hiring steps
• Build and maintain candidate pipelines using multiple sourcing methods
• Support and grow the employee referral program
• Lead the complete onboarding process for caregivers and administrative staff
• Ensure pre-employment requirements, background checks, and licensing are completed
• Maintain compliance with federal, state, and local labor laws and applicable healthcare regulations
• Prepare and maintain accurate, compliant personnel files
• Coordinate new hire orientation and onboarding communications
• Assist with employee relations, performance, and disciplinary matters
• Support employee review and performance management processes
• Oversee field staff communications including newsletters, updates, and benefit communications
• Track licensure, training requirements, and renewal timelines
• Enter and maintain employee data in HRIS systems
• Develop and implement recruitment and retention strategies
• Collaborate with leadership on workforce planning and forecasting hiring needs
• Support benefits programs aimed at improving recruitment and retention
• Stay current on industry trends and share hiring strategy insights

Requirements

• 2–3 years of recruiting and onboarding experience (home care or healthcare preferred)
• Experience supporting multiple hiring managers and/or multiple locations
• Ability to translate job requirements into effective hiring strategies
• Hands-on experience with job boards such as Indeed and LinkedIn
• Excellent communication and relationship-building skills
• Strong organization with the ability to manage multiple priorities
• Proficiency in Microsoft Office and HRIS systems

Tools & Technologies

• Indeed
• MyCNA
• LinkedIn
• Microsoft Office
• HRIS systems

Pay & Benefits

Salary: USD $60,000 - $77,000 per year (in person).

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance