Human Resources Manager

Banknote Corp of America is hiring a Human Resources Manager to lead day-to-day HR operations at its Brown Summit, NC facility. This hands-on role partners closely with site leadership to ensure consistent application of company policies and employment practices while supporting key people functions across the employee lifecycle.

Role overview

Working onsite, the Human Resources Manager helps oversee employee relations, recruiting, benefits administration, payroll support, compliance, and performance management. The position also emphasizes strong guidance to managers on workplace matters and ongoing administration of HR processes in alignment with company guidelines and applicable federal and North Carolina employment laws.

Key responsibilities

• Partner with site management to administer HR policies, procedures, and practices according to company guidelines and applicable federal and North Carolina employment laws.
• Advise managers on employee relations issues, workplace concerns, disciplinary actions, performance matters, and conflict resolution.
• Respond to employee questions related to policies, benefits, procedures, leave programs, and other HR-related topics.
• Administer employee benefits programs, including health, dental, life, disability insurance, retirement plans, paid time off, sick leave, and leaves of absence.
• Coordinate recruiting and hiring activities, including posting positions, screening applicants, conducting interviews, and supporting hiring decisions.
• Support onboarding, employee development, performance reviews, promotions, disciplinary actions, and employee separations.
• Coordinate management training covering interviewing, hiring practices, performance management, workplace conduct, and sexual harassment prevention.
• Maintain accurate employee records and HRIS data while ensuring confidentiality and compliance with recordkeeping requirements.
• Support payroll processing and help ensure accurate employee information, timekeeping, and payroll-related records.
• Investigate workplace incidents and accidents, document findings, and prepare reports for insurance carriers when needed.
• Monitor compliance with employment laws and regulations, including FLSA, FMLA, workers' compensation, Equal Employment Opportunity (EEO), and the Americans with Disabilities Act (ADA).
• Build positive cross-department relationships and provide guidance on HR policies, procedures, and best practices.
• Help maintain a productive work environment by balancing employee needs, business objectives, and consistent policy enforcement.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Current SHRM certification, such as SHRM-CP, SHRM-SCP, or PHR.
• 8–10 years of progressive Human Resources experience, preferably in an HR Generalist or HR management role.
• Experience using Human Resources Information Systems (HRIS).
• Experience with payroll processing and employee benefits administration.
• Strong working knowledge of federal and state employment laws, including FLSA, FMLA, workers' compensation, EEO, and ADA requirements.
• Experience advising managers on employee relations, performance management, disciplinary matters, and workplace investigations.
• Demonstrated ability to build effective working relationships with employees, supervisors, and senior management.
• Ability to work effectively as part of a small HR team while managing multiple priorities independently.
• Excellent communication, interpersonal, problem-solving, critical-thinking, and decision-making skills.
• Ability to handle confidential employee information and sensitive workplace matters with professionalism and discretion.

Technologies

• Human Resources Information Systems (HRIS)

Compensation and location

• Location: Brown Summit, NC (onsite)
• Salary: USD 75,000 - 85,000 per year

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Disability insurance
• Retirement plans
• Paid time off
• Sick leave
• Leaves of absence

Preferred experience

• Human Resources experience in a manufacturing, industrial, or plant environment.
• Experience supporting both hourly and salaried employees.
• Experience managing multiple HR functions in a hands-on, site-level role.