People Operations Coordinator

Highway West Vacations is seeking a Seasonal People Operations Coordinator to support high-volume HR workflows during peak seasons at our Freedom, New Hampshire onsite location. This part-time role focuses on onboarding, payroll administration, and employee records for a seasonal workforce, with compensation at $20 per hour. A high school diploma or equivalent is required, with additional HR coursework or payroll certification preferred.

Responsibilities

• Coordinate seasonal onboarding, handle employment documentation and status changes, and keep employee data current in HRIS and payroll systems.
• Support high-volume hiring by managing onboarding communications, scheduling orientation sessions, and ensuring timely completion of required paperwork.
• Maintain confidential employee records, both electronic and paper, in line with company policies and applicable regulations.
• Track attendance, timekeeping records, leave balances, and other workforce data to support accurate payroll processing.
• Collaborate with site managers to ensure timely payroll submissions and up-to-date employee data throughout the season.
• Serve as the primary contact for seasonal employees and supervisors, addressing HR, payroll, and policy-related questions.
• Coordinate onboarding communications and employee engagement activities to foster a positive experience during the employment lifecycle.
• Assist with workers' compensation claim documentation and administrative coordination within the assigned region.
• Support employee relations by documenting concerns, facilitating follow-up actions, and escalating issues to People Operations leadership as appropriate.
• Conduct exit interviews and offboarding activities for seasonal and temporary employees, as requested.
• Generate reports, perform audits, and review HR/payroll data to ensure accuracy and compliance.
• Assist with workforce planning, staffing transitions, and end-of-season employment administration.

Requirements

• High school diploma or equivalent required; associate degree, HR coursework, or payroll certification preferred.
• Previous experience in Human Resources, Payroll, Employee Services, Staffing, or Administrative Support preferred.
• Experience supporting seasonal, high-volume, or hourly workforces strongly preferred.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced, seasonal environment.
• Strong interpersonal, communication, customer service, and problem-solving skills.
• Working knowledge of payroll processes, HR practices, and employment compliance requirements preferred.
• Ability to adapt quickly to changing staffing needs and business priorities.

Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• HRIS
• Payroll systems

Special Requirements

• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Flexibility to work extended hours, weekends, or adjusted schedules during peak hiring and operational periods as needed.
• Ability to support high-volume onboarding and employee administration during seasonal ramp-up and ramp-down periods.