Human Resource Lead

Nestvillage LLC seeks an experienced Human Resources Lead to blend people management with hands-on HR execution in Sun City, Arizona. In a hybrid, leadership-facing role, you’ll mentor two recruiters while owning core HR operations such as scheduling, onboarding, policy administration, and employee communications.

Position Details

• Location: Sun City, AZ (hybrid)
• Salary: USD 45,000 - 54,080 per year
• Education: Bachelor's degree
• Experience: Minimum 5 years

Responsibilities

• Manage and mentor 2 direct-report Recruiters, providing daily guidance, regular 1:1s, and ongoing professional development.
• Oversee the team’s day-to-day recruiting activities including job postings, sourcing, candidate screening, interview coordination, and pipeline reporting.
• Set clear performance expectations and KPIs (time-to-fill, response time, candidate quality, conversion rates) and hold the team accountable to them.
• Coach recruiters on candidate communication, interview techniques, and sourcing strategy — especially for high-volume direct care hiring.
• Review and approve recruiting plans, sourcing channels, and outreach standards.
• Step in directly on complex, senior-level, or hard-to-fill searches when needed.
• Build a high-performing, collaborative team culture where recruiters feel supported, challenged, and developed.
• Serve as the primary point of contact for employee questions about policies, pay, benefits, time off, and general HR matters.
• Draft and send internal HR communications — policy updates, announcements, reminders, and culture-building messages.
• Handle every employee interaction with professionalism, empathy, and discretion.
• Own the employee handbook end-to-end: maintain, update, and continuously improve it to reflect current policies, Arizona and federal legal requirements, and Nestvillage’s culture.
• Communicate handbook changes clearly to staff and ensure proper acknowledgment.
• Partner with leadership and legal counsel as needed to keep policies compliant and aligned with company values.
• Support employee scheduling in partnership with operations and care managers.
• Coordinate interview scheduling for candidates, hiring managers, and panel interviewers — including across time zones when working with remote recruiting team members.
• Manage onboarding logistics: new hire paperwork, first-day setup, orientation, and 30/60/90-day check-ins.
• Maintain accurate employee records and ensure HRIS data integrity (BambooHR).
• Support compliance with federal and Arizona employment law (FLSA, FMLA, ADA, EEO, OSHA, AZ Fair Wages and Healthy Families Act, AZ Civil Rights Act).
• Coordinate background checks, I-9 verification, E-Verify, Arizona Fingerprint Clearance Cards, TB tests, CPR/First Aid certifications, and other industry-specific credentialing for direct care staff.
• Support payroll coordination through timely employee data updates.
• Track and report on key HR metrics: headcount, turnover, time-to-fill, and engagement indicators.
• Continuously identify opportunities to streamline HR workflows, improve the employee experience, and scale processes as Nestvillage grows.
• Document HR procedures and build playbooks the team can rely on.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (equivalent experience considered).
• Minimum 5 years of progressive HR experience, with at least 1–2 years in a lead, supervisory, or team-management capacity.
• Demonstrated experience managing or mentoring direct reports.
• Strong working knowledge of full-cycle HR: recruiting, onboarding, employee relations, benefits, compliance, and offboarding.
• Solid understanding of federal and Arizona employment law (FLSA, FMLA, ADA, EEO, Title VII, OSHA, AZ wage and hour laws).
• Experience maintaining or developing an employee handbook and HR policies.
• Proficiency with HRIS platforms (BambooHR experience strongly preferred), applicant tracking systems, Microsoft Office / Google Workspace, and digital recordkeeping.
• Proven ability to handle confidential information with discretion and sound judgment.

Technologies

• BambooHR
• BambooHR ATS
• Apploi
• RingCentral
• E-Verify
• Microsoft Office
• Google Workspace

Role Summary

The HR Lead at Nestvillage is a hands-on leadership role that blends people management with full-cycle HR execution. You’ll mentor and oversee a team of two Recruiters while personally owning the operational heart of HR — employee scheduling, internal communications, the employee handbook, onboarding logistics, and being the trusted first point of contact for employee questions. This is a hybrid position that combines strategic policy work with day-to-day HR operations, built for someone who thrives on leading, building, and staying close to the people served by the organization.

Skills That Set You Apart

• Coaches and develops others naturally — you make your team better, not just busier.
• Communicates clearly and warmly with employees at every level, from frontline caregivers to executives.
• Builds trust quickly and is the person people feel comfortable bringing problems to.
• Handles difficult conversations with calm professionalism and emotional intelligence.
• Models the values you want to see in the workplace.
• Detail-oriented and thorough — you catch things others overlook.
• Excellent at juggling multiple priorities without dropping balls.
• Process-minded — you see workflows and look for ways to improve them.
• Strong written communication — policies, emails, and handbook updates are clear and well-crafted.
• Comfortable with HR technology and quick to learn new systems.
• Treats confidentiality as a core professional value.
• Maintains a learner mindset as employment law and HR best practices evolve.
• Stays composed under pressure and helps the team do the same.
• Genuinely cares about people and the daily work experience they have.