Human Resources Business Partner - Shared Services

The College of the Environment, Dean’s Office at the University of Washington is seeking a Human Resources Business Partner - Shared Services to provide expert HR business process consultation and complex support to both academic and non-academic clients. This onsite role includes managing Workday activities for designated clients and acting as a primary point of contact for visa applications and employment eligibility verification, with a focus on compliance and shared services special projects.

Location and Role Details

• Location: Seattle, WA (onsite)
• Pay Range: USD 59,736 - 89,592 per year
• Shift: First Shift (United States of America)
• Position Type: Regular position
• FTE: 100.00%
• Union/Bargaining Unit: Not Applicable

Responsibilities

• Provide day-to-day expert first-tier consultation (informal and formal) to assigned client groups on UW human resources policies and procedures.
• Serve as a Workday technical expert, delivering College-wide HR and Workday business process consultation.
• Partner with assigned client groups to apply independent judgment, analysis, and discretion to identify solutions, execute actions, and ensure human resource life cycle processes are completed successfully.
• Monitor Workday transactional business processes for assigned client groups, proactively identify issues, and provide regular status updates.
• Assess organizational complexities for academic and non-academic clients, including job types, employment programs, reporting relationships, and responsibilities, and recommend accurate actions based on unit needs.
• Work with assigned client groups to recommend solutions and troubleshoot HR issues, escalating matters of significance to the College Human Resources Director.
• Attend and participate in College and campus-wide human resources meetings and committees, as well as Shared Services and HR-specific meetings.
• Manage visa sponsorship activities for the College of the Environment by coordinating with assigned academic client groups and International Scholars Operations (ISO) to support accurate, efficient visa processing within federal and University guidelines.
• Act as the primary point of contact to resolve visa-related issues, partnering with the College Human Resources Director and ISO for challenging and complex inquiries.
• Communicate regularly with scholars and academic units on application processes and status updates.
• Recommend process improvements related to the College visa process, quality control, and intake procedures; revise and update College visa resources and guidelines as needed.
• Stay current on visa-related updates to federal and UW guidelines, and communicate changes to assigned client groups.
• Serve as the subject matter expert for employment eligibility verification for the College of the Environment, ensuring verifications are completed in accordance with federal requirements and University guidelines.
• Monitor College compliance through routine audits, working with units to resolve discrepancies or potential non-compliance issues.
• Routinely review Human Resources Share Point to ensure records are maintained accurately in alignment with University policies and record retention requirements.
• Support Dean’s Office IT and HR in transitioning the College intranet to the new My ENV HR platform, including recommending and maintaining web pages and ensuring forms and links remain current and aligned with university resources.
• Collaborate with the Human Resources Business Partner to support consistent best-practice recommendations and assess business process impact to College units and departments.
• Identify and recommend process improvements related to Shared Service HR internal processes, quality control, and intake procedures.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in human resources, psychology, administration, or another related field.
• Two years of experience working with HR policies, procedures, and best practices across multiple HR competencies, including talent management, leave administration, training and development, compliance, payroll, or classification and compensation.
• Prior experience with HRIS database administration.
• Ability to handle confidential information with tact, discretion, and diplomacy while maintaining strict confidentiality.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to maintain professionalism at all times.
• Ability to research and synthesize information and communicate it effectively in verbal and written form.
• Ability to work independently and as part of a team, manage priorities, demonstrate initiative, multi-task, problem solve, and exercise good judgment in a dynamic, deadline-driven environment.
• Proven accuracy and strong attention to detail.
• Professional level competency with general MS Office applications (Word, Excel, PowerPoint, Outlook) and HRIS systems, plus ability to learn new software as necessary.

Technologies

• Workday
• HRIS systems
• MS Office (Word, Excel, PowerPoint, Outlook)
• Human Resources Share Point
• My ENV HR

Benefits

Benefits information is available at https://www.washington.edu/jobs/benefits-for-uw-staff/.

Preferred Qualifications

• Prior experience working in an academic setting.
• Prior experience supporting designated client managed groups or shared service environments.
• Prior experience with development and management of HR information resource platforms.
• Proficiency in Workday.