Human Resources Manager

At Club Tiger, the Human Resources Manager plays a central role in building a workplace that stays compliant, operates smoothly, and supports a high-performing culture. This onsite position in Springfield, MA focuses on end-to-end HR initiatives, from recruiting and onboarding to employee relations, performance management, benefits administration, and regulatory compliance.

As a key leader within the HR function, you will guide HR strategy and daily execution across multiple people-focused areas, using established HR systems to support reporting, workforce planning, and continuous improvement.

Key Responsibilities

• Develop and implement comprehensive HR strategies aligned to organizational goals and designed to strengthen workplace culture.
• Lead talent acquisition by managing HR sourcing, recruiting workflows, and onboarding programs to attract top talent.
• Oversee employee orientation, training and development, and performance evaluation processes that improve skills and engagement.
• Manage employee relations by addressing workplace concerns, facilitating conflict management, and maintaining open communication channels.
• Administer benefits programs, including benefits administration, workers’ compensation claims, and FMLA (Family and Medical Leave Act) compliance.
• Maintain regulatory compliance by ensuring adherence to employment and labor law, HR legal compliance, OSHA (Occupational Safety and Health Administration) standards, and other applicable regulations.
• Use HR technologies such as HRIS (Human Resources Information System) platforms including Oracle HCM, SAP SuccessFactors, UltiPro, or Taleo for data collection, reporting, and analytics that support strategic planning and workforce management.

Requirements

• Proven experience in human resources management or HR department leadership in a fast-paced environment.
• Extensive knowledge of human capital management practices, including talent management, succession planning, organization design, and performance management.
• Demonstrated project management experience related to HR initiatives such as change management and benefits administration.
• Strong understanding of employment law in talent management, along with experience using HR sourcing tools such as ATS platforms like iCIMS or Kenexa BrassRing.
• Proficiency in Microsoft Office, particularly Excel for data analysis, and familiarity with payroll processing systems such as Paychex or Dayforce.
• Excellent communication skills with the ability to handle confidential information discreetly while supporting positive employee relations.
• Ability to manage multiple priorities effectively through organizational design and strategic planning skills.

Technologies

• HRIS (Human Resources Information System), Oracle HCM, SAP SuccessFactors, UltiPro, Taleo
• Microsoft Office, Excel
• Paychex, Dayforce
• ATS (Applicant Tracking System), iCIMS, Kenexa BrassRing
• FMLA (Family and Medical Leave Act), OSHA (Occupational Safety and Health Administration)

Benefits

• 401(k)
• Employee discount
• Paid jury duty
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Compensation: USD 16 per hour.