Human Resources Specialist

Responsibilities

• Process payroll for North America on weekly, bi-weekly, monthly, and occasional cycles, ensuring accuracy and legal compliance at federal, state, and local levels.
• Review timesheets and related data to identify and resolve payroll discrepancies.
• Handle payroll inquiries, maintain records, verify data, and address issues related to compensation, deductions, and taxes.
• Support Leave of Absence management and ensure compliance with benefits laws such as ERISA, ACA, HIPAA, and COBRA.
• Generate End of Year reporting and on-demand payroll reports for internal and external stakeholders to support compliance, audits, and strategic decisions.
• Assist with annual Open Enrollment and ensure accuracy of employee changes.
• Support merit or bonus processing, ensuring correct earnings and tax implications.
• Identify opportunities to improve payroll and benefits workflows for greater efficiency and accuracy.
• Audit COBRA enrollments monthly to maintain accuracy.
• Serve as the primary intake or back-up contact for benefit vendors and third-party administrators.
• Facilitate onboarding and offboarding related to pay and benefits for employees.
• Support and help optimize new hire orientation and the 30-60-90 day onboarding program for consistent delivery across functions, tracking progress and feedback for continuous improvement.
• Contribute to events and programs that reinforce culture, policy understanding, and workplace expectations.
• Support HR programs, onsite events or campaigns, and annual cycles such as performance reviews, open enrollment, and wellness initiatives.
• Assist in HRIS data entry, reporting, process improvement, and compliance tracking, plus other duties as directed by HR leadership.
• Collaborate with managers on claims related to Workers’ Compensation, Unemployment, and employee leave (Disability, FMLA, etc.).
• Maintain employee personnel files and health/benefits records in compliance with state, federal, and local requirements.
• Provide guidance to managers and employees on policies, performance expectations, conduct, and conflict resolution.
• Assist with ongoing investigations, including intake and documentation support.
• Guide corrective actions or coaching and ensure appropriate follow-up.
• Respond promptly to employee inquiries in the HR ticketing system and maintain case notes in accordance with standards.
• Attend weekly staff meetings to address payroll and benefits issues affecting deadlines and processes.
• Review 1:1 feedback with the HR Manager to optimize workflow, performance management, and the employee experience.
• Support the proactive management of standard operating procedures for key HR functions in collaboration with leaders.
• Participate in required ADP training and annual HR trainings to ensure compliance and cross-functional knowledge related to labor laws.

Requirements

• Minimum of an Associate’s Degree in Human Resources, Accounting, Finance, or Business Administration, or an equivalent combination of education and relevant experience.

Technologies

• ADP
• Microsoft Office
• Excel

Benefits

• Medical, dental, and vision insurance
• Fitness reimbursement
• Short-term and long-term disability insurance, fully employer-paid
• Group-term life insurance, fully employer-paid
• Employee Assistance Program (EAP)
• 401(k) retirement plan
• Pet insurance
• Paid time off and sick leave, plus bereavement leave
• Flexible Spending Accounts (FSA) and commuter benefits
• Tuition reimbursement
• Voluntary life insurance

Continuing Education

• Attend required ADP-led training for upskilling and performance-related functions as directed by supervision and monthly check-ins.
• Participate in annual HR training provided by the division to ensure compliance and knowledge across people, cross-functional areas, and labor law regulations.